Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deepa Kudithipudi

Allen,Texas

Summary

Dedicated Pharmacy Technician with Medplus India, skilled in optimizing workflows and ensuring compliance. Proven ability to enhance patient care through empathetic communication and accurate prescription processing. Proficient in medication management and inventory control, while maintaining confidentiality and adhering to safety regulations. Committed to continuous improvement and team collaboration.

Overview

2
2
years of professional experience

Work History

Pharmacy-technician

Medplus India
01.2018 - 06.2020
  • Processed prescriptions accurately and efficiently to enhance patient care quality.
  • Assisted pharmacists in managing inventory, ensuring medication availability and compliance.
  • Educated patients on proper medication usage and potential side effects to promote adherence.
  • Conducted routine safety checks on medications and equipment to maintain operational standards

fe and effective operations of the pharmacy, including but not limited to:

  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

Education

Bachelor of Science - Information Technology

RMD Engineering College
Chennai
05-2018

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Prescription data entry and verification assistance
  • Medication labeling and inventory management
  • Understanding of generic/brand medications
  • Basic knowledge of compounding and dosage forms
  • Prescription filling and organization under supervision
  • 🔒 Compliance & Safety

  • HIPAA and patient confidentiality
  • Knowledge of pharmacy laws and safety regulations
  • Maintaining clean and compliant work environment
  • Accurate record-keeping and documentation
  • 🧮 Administrative & Computer Skills

  • Proficient in MS Office (Excel, Word)
  • Familiar with pharmacy software and POS systems
  • Attention to detail and error-free data entry
  • Basic insurance and billing understanding
  • 🗣️ Customer Service & Communication

  • Active listening and clear verbal communication
  • Empathetic patient interaction and support

Timeline

Pharmacy-technician

Medplus India
01.2018 - 06.2020

Bachelor of Science - Information Technology

RMD Engineering College
Deepa Kudithipudi