Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deepak Jha

Allen,TX

Summary

Looking for a Senior Strategic Alliance Director position focused on insurance and financial verticals.

A seasoned professional with more than 25 years of experience in alliance management, software delivery and customer success. Currently working as a Principal for Guidewire Software Inc., a leading SaaS solution provider for the P&C Insurance sector.

As a Principal responsible for providing a high level of creativity, strategic thinking, and leadership skills to identify and drive top initiatives while working cross-functionally with Product, Engineering, Alliances, Marketing, and Legal teams to deliver bottom-line success.
Passionate about developing partnerships that drive new cloud transformation business opportunities and revenue streams. With strong business acumen, technical expertise, and broad industry experience, capable of leading and driving the entire lifecycle from sales to delivery.

A determined transformation and customer success leader with experience in assisting Tier 1 insurance and banking companies with SaaS software solutions, offering dynamic collaboration and decision-making skills.


Overview

29
29
years of professional experience
1
1
Certification

Work History

Principal| Delivery, Customer Success

Guidewire Software Inc
11.2009 - Current

Responsibilities

  • Identify target accounts and work with Partners in creating custom pitch strategies to win deals.
  • Coordinate with various internal stakeholders and SI Partners to build custom accelerators to reduce implementation time.
  • Lead monthly business review cadences with SI and Guidewire leadership to ensure tight alignment and adjustments to business plan, priorities, and GTM motions.,
  • Establish trusted relationships both in and out of Guidewire and influence senior executive management teams with large enterprise organizations.
  • Create and build project charter and governance plans to ensure timely risk identification and successful implementations.
  • Collaborate with product and services sales team in establishing delivery and execution vision during the sales cycle.
  • Drive successful adoption and onboarding of Guidewire products and services at Tier 1 Property and casualty insurers
  • Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
  • Build strategic relationships with key stakeholders to understand customer’s business within their industry and develop strategic roadmaps.

Vice President

Bank Of America
04.2005 - 10.2009
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Established performance goals for department and provided methods for reaching milestones.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Software Architect

Wells Fargo & Company
04.2004 - 04.2005
  • Authored development guidelines to expedite application design efforts through ready-made frameworks.
  • Customized in-development software to clients' current hardware environments, designing applications to span multiple systems.
  • Participated in weekly meetings with client to discuss project direction and milestone achievement.
  • Assessed under-performing software and developed actionable improvements.

Software Architect

V3 Systems
09.2001 - 03.2004
  • Designed and Developed Software for Warehouse Management and Supply Chain Vertical
  • Authored development guidelines to expedite application design efforts through ready-made frameworks.

Assistant Project Manager

Infosys Technologies
06.1995 - 08.2001
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Partnered with project team members to identify and quickly address problems.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Developed and maintained project documentation for reliable records.
  • Mentored and guided staff to enhance performance and exceed customer expectations.

Education

MBA - General Management

Wake Forest University
Winston-Salem, NC
12.2007

Bachelor of Science - Computer Science & Engineering

NIT Warangal
India
05.1995

Skills

  • Strategic alliances and partnerships
  • Excellent communication
  • Excellent managerial techniques
  • Strategic Initiatives / Strategic Plan Implementation
  • Joint ventures and alliances
  • Strategic planning and implementation
  • Strategic negotiation
  • Competitive and strategic planning
  • Customer Success
  • SaaS Account Management
  • Proposal and SoW development
  • Team development/Process Improvement

Certification

  • Currently Pursuing AI/ML Certificate from McCombs School of Business UT Austin
  • Sun Certified Java Programmer
  • Microsoft Certified Software Developer

Timeline

Principal| Delivery, Customer Success

Guidewire Software Inc
11.2009 - Current

Vice President

Bank Of America
04.2005 - 10.2009

Software Architect

Wells Fargo & Company
04.2004 - 04.2005

Software Architect

V3 Systems
09.2001 - 03.2004

Assistant Project Manager

Infosys Technologies
06.1995 - 08.2001

MBA - General Management

Wake Forest University

Bachelor of Science - Computer Science & Engineering

NIT Warangal
Deepak Jha