Deepak Kumar
Healthcare Clinical /Pharmacy Information Systems
Doha,Qatar
Summary
- A seasoned professional with 20+ years of experience in Healthcare IT Consulting, specializing in Clinical/Pharmacy Information Systems and ERP/Pharmacy inventory Solutions. Seeking a role as a Pharmacy Information System Specialist to leverage expertise in system design, build, and implementation to improve patient care and clinical workflows
- As part of Sidra Clinical Application System Team, I am responsible for all aspects of Cerner Pharmacy and Medication Process build, design and implementation.
- Expertise in build and issue resolution has directly contributed towards reducing time and financial burden for the department.
- Clinical Informatics: Knowledge and awareness of Hospital operations management, involving a great understanding of operational workflows of different clinical and non-clinical departments.
- Change Management: In-depth knowledge of Information Technology Service Management (ITSM) Incident and Problem Management processes and lead the release management cycles. Plan and schedule the series of change cycles and coordinate with project teams accordingly.
- Stakeholder interaction: Business need analysis and scope definition for clinical and support service departments.
- Project management/Decision making : Offer strategic direction and leadership to drive the planning, execution, and delivery of IT projects within the healthcare industry, while aligning them with organizational goals and objectives.
- Project planning: Define project scope, objectives, and success criteria in accordance with the unique needs and requirements of the Sidra Medicine hospital Qatar.
- Lead the Design and implement project management methodologies, best practices, and standards to enhance operational efficiency and ensure the successful completion of projects.
- Requirement elicitation: Collaborate with clinical and ancillary Users for Identification of end-user cases/scenarios.
- Requirement rationalization: Communicate the expectations gathered from the business from the system to the build team, in form of systems requirements after the completion of thorough technical impact analysis.
- Prioritize & Trace Requirements: Prioritize the functionalities to be implemented based on the complexity rating & relevance.
- Systems configuration: Configuring the EMR modules based on the change requirements/customizations submitted by business.
- Manage Functional Changes: Help to understand impact & provide inputs for mitigating the risk of changing requirements, by prioritizing between what to accept/postpone or reject changes.
- QA & Test strategy: Testing Strategy in collaboration with project stakeholders, confirming if the system is fulfilling the requirements.
- Mentoring: Ability to share knowledge and coach fellow teammates successfully.
- Code of Conduct: Ability to follow strict adherence to policies, procedures, methodologies, and standards set by the organization.
- Soft skills: Well organized, excellent interpersonal and communication skills with ability to negotiate, advise and influence others.
- On-Call Support: Able to participate in on-call arrangements and out of standard working hours as required by the organization.
- Mentoring & Coaching: Foster professional development and growth within the team members, facilitating knowledge sharing sessions weekly, professional skills enhancement, and continuous improvement.
- Experienced in Pharmacy, clinical decision support systems, CPOE, MAR, ePrescribing (design and build), electronic medication administration and the healthcare IT sector.
- Expertise in troubleshooting Pharmacy and Meds process problems and issues.
- Responsible for tracking all Change Requests, Service Requests and Incidents through to resolution and completion.
- Part of a multi-disciplinary team working towards a seamless delivery of patient care with improved workflows and end-user experience.
- Provided support for Cerner Go-Live and implementation across major Healthcare organizations in the United States, United Kingdom, Australia, United Arab Emirates and Qatar regions.
- Quick learner with ability to recognize organizational core values and integrate those into new methods and technologies.
- Energetic and self-motivated team player who always delivers projects accurately and on time.
- Training development and delivery to team members and end-users.
- Extensive experience in Cerner Pharmacy, Inventory Management and Medication Process builds, design, and implementation.
- Proven ability to reduce time and financial burden through effective build and issue resolution.
- Skilled in Pharmacy clinical decision support systems, CPOE, MAR, e-prescribing, and healthcare IT.
- Expertise in troubleshooting Pharmacy and Meds process issues.
- Effective in managing Change Requests, Service Requests, and Incidents.
- Strong team player with a track record of delivering projects on time and to specification.
- Experienced trainer, providing development and support to team members and end-users.
Overview
19
19
years of professional experience
13
13
Certifications
1
1
Language
Work History
Senior Specialist Pharmacy Information Systems
Sidra Medicine
7 2021 - Current
- Led initiatives in pharmacy information systems in collaboration with multidisciplinary teams
- Integrated electronic prescribing systems with pharmacy dispensing robots
- Trained on Omnicell, Swisslog and Bbraun systems; led integration/interface design for Cerner & downstream dispensing systems like Swisslog, Omnicell, Bbraun and Scriptpro systems.
Specialist Pharmacy Information Systems
Sidra Medicine
12.2016 - 06.2021
- Worked with the PMO project managers to ensure that project deliverables such as project tasks, activities, and issues, day-to-day execution of project plans, review & updates of the work plan are addressed and communicated to management & project teams
- Trained on Oracle Pharmacy Inventory management systems: led integration/interface design for Pharmacy/Medication inventory Management between Cerner and Oracle fusion systems.
Application Analyst - Pharmacy
Sidra Medicine
03.2014 - 12.2016
- Contributed to pharmacy data generation for KPI values; initiated revenue generation projects in Cerner pharmacy applications
- Designed medication prescribing, administration, and pharmacy IT systems
- Supported system development lifecycle including data collection, design, and end-user support.
Project Analyst - Pharmacy
Halian Gulf LLC
12.2013 - 03.2014
- Led initiatives in pharmacy information systems in collaboration with multidisciplinary teams
- Integrated electronic prescribing systems with pharmacy dispensing robots
- Trained on Omnicell, Swisslog and Bbraun systems; led integration/interface design for Cerner & downstream dispensing systems like Swisslog, Omnicell, Bbraun and Scriptpro systems.
Sr. Analyst
Cerner Healthcare Solutions Pvt Ltd
03.2008 - 11.2013
- Leading a team of Test Analysts, we developed a transition plan for PharmNet Inpatient solution testing
- This included Functional, Deployment, Regression and Defect testing activities
- Experience of evaluating test design effectiveness and client feedback.
Software Test Engineer
Cerner Healthcare Solutions Pvt Ltd
05.2005 - 02.2008
- Responsible for testing of multiple solutions (e.g., CareNet PowerNote, Clinical Note, Patient List, Message center, Allergies, Flowsheet, Order management, Immunization Schedule, AGC, Health Maintenance)
- Developed Message Center and Clinical documentation Transition plan
- Responsible for supervision of issue resolution and provide troubleshooting support and knowledge transfer for associates.
Education
Master of Computer Application (M.C.A) -
Mangalore University
Bachelor of Science (B.Sc.) - undefined
Mangalore University
Skills
- PHARMACY AND MEDICATION MANAGEMENT [CERNER PHARMNET]
- PHARMACY DISPENSE AUTOMATION [OMNICELL, SWISSLOG, SCRIPTPRO]
- SUPPLY CHAIN MANAGEMENT [CERNER, ORACLE, LAWSON]
- INFUSION MANAGEMENT [CERNER, BRAUN]
- CERNER CORE and SECURITY SOLUTIONS
- PHYSICIAN AND NURSING SUPPORT [CERNER POWERCHART]
- ONCOLOGY [CERNER ONCOLOGY]
- SURGERY/ANESTHESIA [CERNER SURGINET]
- CERNER PATIENT ACCESS AND SCHEDULING TOOLS
- TESTING/ REQUIREMENT/ISSUE TRACKING TOOLS
- PERIPHERALS
- CCL, CLOVERLEAF AND HL7 MESSAGES
- CHANGE MANAGEMENT AND INCIDENT MANAGEMENT
Certification
Cerner PharmNet/Supply Chain Maintenance Training
Accomplishments
- Certificate of Recognition for significant contribution towards Infusion Management Project.
- Certificate of Appreciation for significant contribution towards Oracle Fusion-Cerner Millennium Pharmacy/Medication inventory management Project ( Go-Live, Optimization/improvements).
- Awarded "Night-On-The-Town (NOTT)" for resolving the highest number of client issues during UKSTART Phase1 Testing cycle.
- Recognized as "Best Associate of The Year" at Cerner HealthCare Solutions Pvt Ltd in 2007.
- Member of the PharmNet-Inpatient certification team awarded "Best Team of the Year" for 2005-2006.
- Received "Super Star Application Analyst" appreciation from India Certification.
Client Experience
- Worked in London-UK for 6 months (March -August 2008) on a Short Term Onsite assignment for NHS Project assisting Fujitsu and British Telecom (BT) with Pre/Post Implementation issues and providing timely resolution for PharmNet Solution, Patient Administration System (PAS) and CDS (Commissioning Data Set) V5.0 and V6.0 functionality.
- Participated in the Royal Free Hospital London as a floor walker -09th July 2008 to 12th July 2008
- Worked for building the test Data and Unit Test script writing for Victoria Hospital –Australia client.
- Cerner: UAE ACE- Advancing Conversion Excellence: Participated in the Mafraq Hospital (ADHA_AE) as a Command Center Support Analyst for PowerNote and CareNet solutions during Jan 10 2011 to Jan 22nd 2011.
- Cerner: USA ACE - Advancing Conversion Excellence: Participated in the Royal Free Hospital London as a floor walker -09th July 2008 to 12th July 2008
- Cerner: USA ACE - Advancing Conversion Excellence: Participated in the Florida Hospital Orlando as a Floor walker - 10th November 2007 to 14th November 2007
Timeline
Specialist Pharmacy Information Systems
Sidra Medicine
12.2016 - 06.2021
Application Analyst - Pharmacy
Sidra Medicine
03.2014 - 12.2016
Project Analyst - Pharmacy
Halian Gulf LLC
12.2013 - 03.2014
Sr. Analyst
Cerner Healthcare Solutions Pvt Ltd
03.2008 - 11.2013
Software Test Engineer
Cerner Healthcare Solutions Pvt Ltd
05.2005 - 02.2008
Senior Specialist Pharmacy Information Systems
Sidra Medicine
7 2021 - Current
Master of Computer Application (M.C.A) -
Mangalore University
Bachelor of Science (B.Sc.) - undefined
Mangalore University
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