Michelle Downing
Hyattsville,Maryland
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
Children's National Hospital
05.2016 - Current
- Responsible for the immediate and direct supervision of all non-dispensatory functions conducted by pharmacy personnel and ancillary help including volunteers, clerkship, externship students
- Create, implement, and direct the workflow of the pharmacy staff in coordinating proper staffing and effective coverage of all pharmacy-staffed areas, services, and functions
- Ensure regulatory compliance by supervising medication management-including oversight and audits in routine inspection of all medication within the organization
- Analyze and interpret data collected from daily operations and informatics systems
- Create short and long term pharmacy strategic goals for pharmacy program development.
Pharmacy Technician II
Shady Grove Adventist Hospital
08.2014 - 10.2017
- Maintained patient confidentiality when handling records and sensitive data
- Resolved customer service issues in a timely manner
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed
- Reported prescription errors to pharmacist on duty
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records
- Calculated correct dosages based on age, weight, height of patient using metric system conversions when necessary
- Prepared IV admixtures under supervision of a licensed pharmacist following USP 797 guidelines.
Pharmacy Technician
Beltsville Pharmacy
01.2014 - 01.2016
- Maintained patient confidentiality when handling records and sensitive data
- Verified dosages and measured medications for prescriptions
- Complied with state regulations to maintain safe, clean pharmacy
- Sorted medications for delivery and distribution
- Calculated prices for prescriptions or non-prescription drugs to process payment on POS system
- Processed claims for third-party prescription services
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
Pharmacy Technician
INOVA Fairfax Hospital
05.2008 - 10.2013
- Maintained patient confidentiality when handling records and sensitive data
- Verified dosages and measured medications for prescriptions
- Complied with state regulations to maintain safe, clean pharmacy
- Sorted medications for delivery and distribution
- Calculated prices for prescriptions or non-prescription drugs to process payment on POS system
- Processed claims for third-party prescription services
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
Pharmacy Technician
INOVA Fair Oaks Hospital
10.2007 - 05.2008
- Maintained patient confidentiality when handling records and sensitive data
- Verified dosages and measured medications for prescriptions
- Complied with state regulations to maintain safe, clean pharmacy
- Sorted medications for delivery and distribution
- Calculated prices for prescriptions or non-prescription drugs to process payment on POS system
- Processed claims for third-party prescription services
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
Pharmacy Technician
Harris Teeter
04.2006 - 10.2007
- Complied with state regulations to maintain safe, clean pharmacy
- Maintained patient confidentiality when handling records and sensitive data
- Resolved customer service issues in a timely manner
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed
- Reported prescription errors to pharmacist on duty
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records
- Calculated correct dosages based on age, weight, height of patient using metric system conversions when necessary
- Prepared IV admixtures under supervision of a licensed pharmacist following USP 797 guidelines.
Education
Bachelor of Science - Data Analytics
Western Governors University
Utah05-2027
Bachelor of Science - Biology
Prince George's Community College
Upper Marlboro, MD12.2014
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD05.2001
Skills
- Microsoft Office- ExceL, PowerPoint, Word, Visio
- Cerner Millenium- PharmNet Charge/Credit, Medication Manager, Discern Analytics, Batch Report, Power Chart
- SQL- Structured Query Language
- Python
- Google Workspace- Gmail, Google Drive, Sheets, Google Docs, Meet, Slides, Google Calendar
- IT Security Knowledge
- Data Entry
- Pharmacy OneSource- Veriform, Simplifi 797, Critical Point, Staffready Scheduling
- DoseEdge
- Epic
- MediDose
- KitCheck
- Kronos
- Pyxis ES
- Pharmacy Law Compliance
- Workflow Optimization
- Schedule Management
- Project tracking
- Excellent multi-tasking ability
- Document Management
- Inventory Control
- Staff hiring
- Training and coaching
- Employee Training
- Project management
- Data visualization and presentations
Certification
- Google IT Support Professional Certification
- USP 800
- USP 797
- National Certified Pharmacy Technician, CPhT
- Department of Health Pharmacy Technician Registration
- Virginia Pharmacy Technician License
- Maryland Pharmacy Technician License
- CompTIA A+ Certification
Timeline
Pharmacy Technician Supervisor
Children's National Hospital
05.2016 - Current
Pharmacy Technician II
Shady Grove Adventist Hospital
08.2014 - 10.2017
Pharmacy Technician
Beltsville Pharmacy
01.2014 - 01.2016
Pharmacy Technician
INOVA Fairfax Hospital
05.2008 - 10.2013
Pharmacy Technician
INOVA Fair Oaks Hospital
10.2007 - 05.2008
Pharmacy Technician
Harris Teeter
04.2006 - 10.2007
Bachelor of Science - Data Analytics
Western Governors University
Bachelor of Science - Biology
Prince George's Community College
High School Diploma -
Eleanor Roosevelt High School
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