Deepak Mittan
Vacaville,CA
Summary
Dynamic leader with a proven track record at Mittan Enterprises, excelling in customer service excellence and multitasking abilities. Leveraged keen observation and teamwork skills to enhance operational efficiency and foster strong client relationships. Achieved notable success in reducing cash discrepancies and improving customer satisfaction, demonstrating a robust work ethic and physical fitness in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Business Owner
Mittan Enterprises
Panipat, Haryana, India
02.2017 - 10.2022
- Established strong customer relationships through excellent communication and attentive service.
- Interacted well with customers to build connections and nurture relationships.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Cashier/Manager
Marathon Gas Station
Seneca, SC
03.2023 - 11.2023
- Resolved customer complaints quickly to maintain customer satisfaction.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Quickly and accurately counted drawers at start and end of each shift.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Crew Member
McDonald’s
Vacaville, CA
11.2023 - 02.2024
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
Private Security Officer
Allied Universal Security Services
Napa, CA
02.2024 - Current
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided exceptional customer service while maintaining a professional demeanor at all times under various circumstances.
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Education
Senior Secondary Certificate Examination - Hindi, English, Mathematics, Physics, Chemistry.
Govt. Model Sanskriti Senior Secondary School
Panipat, Haryana, India12.2015
Secondary Examination - Hindi,English,Mathematics,Science,Social Sciences.
S R M High School
Shimla Maulana, Panipat, Haryana, India06.2013
Skills
- Patrolling techniques
- Physical fitness
- Visitor screening
- Work ethic
- Punctuality
- Keen observer
- Teamwork and collaboration
- Reliable and responsible
- Multitasking Abilities
- Cash register operations
- Bank deposit preparation
- Customer service excellence
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Full Professional
Timeline
Private Security Officer
Allied Universal Security Services
02.2024 - Current
Crew Member
McDonald’s
11.2023 - 02.2024
Cashier/Manager
Marathon Gas Station
03.2023 - 11.2023
Business Owner
Mittan Enterprises
02.2017 - 10.2022
Senior Secondary Certificate Examination - Hindi, English, Mathematics, Physics, Chemistry.
Govt. Model Sanskriti Senior Secondary School
Secondary Examination - Hindi,English,Mathematics,Science,Social Sciences.
S R M High School