Deepak Sivasubramaniam
Renton,WA
Summary
Dynamic and visionary leader with a strong technical background and experience in engineering and project management. Results-oriented Engineering leader with a proven track record of leading successful teams and delivering impactful software solutions. Skilled in implementing agile methodologies, automating testing processes, web and mobile app development, and driving continuous improvement, resulting in significant increases in user adoption, system performance, and code quality. A strategic thinker and mentor, adept at fostering a collaborative work environment and aligning engineering goals with company-wide objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Engineering Manager - Partner Digital Engineering
Starbucks
01.2021 - Current
- Leading a team of 15 engineers focused on building a platform, services and tools to support Starbucks retail operations - including feature development, support, and maintenance
- Managed SOW's with multiple vendors supporting both onsite and offsite engineers
- Developed and executed strategic plans to optimize engineering operations, resulting in a 25% increase in efficiency
- Guided the team from weekly deployments to daily (multiple) deployments, achieving seamless transitions with zero downtime
- Partnered with leaders and agile coaches to execute Dev-Days - a team-driven kaizen culture
- This resulted in ideas for main stream developments
- One of them being 'SLARTI,' a tool which empowers automated self-provisioning of Azure infrastructure
- Led Accessibility tests, and Penetration Tests with third party teams to make sure that the store facing applications are meeting accessibility and security compliance
- Orchestrated rituals of Agile process optimization, which heightened team efficiency and productivity
- Achieved expertise in utilizing story point metrics to enhance project estimation accuracy and optimize resource allocation
- Led an implementation of automated Drive Through order taking using Azure Open-AI bots, balancing the scales of labor hours
- Led the successful deployment of store applications like 'MyDaily' and 'PlayBuilder,' enchanting 400,000 users across 12,000 stores
- Implemented a process where engineers own end-to-end, traversing from Dev to Delivery in a single, unbroken pipeline, accelerating velocity and diminishing time to market
- Imbued the practice of Test-Driven Development, ensuring the sanctity of automation coverage
- Actively engaged as an early adopter in a pilot program for the 'Digital Operating Model,' driving three projects within the DOM framework to fast-track the development of new capabilities
- Conducted proofs-of-concept (POCs) harnessing Azure's GenAI technologies, weaving the threads of Vector-DB to craft a conversational search experience within Starbucks' internal portal.
Engineering Manager - Partner Content Systems
Starbucks
01.2019 - 01.2021
- Led a team of full stack engineering team focused on building Web Applications to support Starbucks Internal Portal and Partner Content Management System
- Successfully spearheaded the development and launch of both web and mobile applications crafted to meet the unique needs of Starbucks employees, facilitating seamless access to vital store content
- Implemented a proactive observability system, resulting in a 20% reduction of tickets
- Identified, nurtured, and forged career pathways for three engineers, guiding their progression from Level 2 to Level 3 proficiency
- Collaborated with a COTS tool- 'PlayerLync', leveraging React to craft an innovative offline iPad app to support offline video training capability for store partners
- Released a suite of technical component libraries for reusable patterns, assets, and UI modules grounded in React, empowering fellow teams across the organization to leverage and reuse existing solutions
- Designed and implemented a sophisticated headless Content Management System using SDL Docs and SDL Web, facilitating content delivery to store-facing applications on Azure.
Lead/Senior Engineer - Partner Digital Engineering
Starbucks
01.2011 - 01.2019
- Embarked on a journey as an engineer and later elevated to Lead engineer, crafting an array of Partner-facing applications spanning 8 years
- Implemented the proof of concept (POC) for MyDaily, utilizing React to sculpt a seamless single-page application (SPA)
- Spearheaded the implementation of the first OIDC 2 based authentication system within Starbucks, serving as a guiding light for other teams venturing into OIDC territory
- Explored the realm of React Native, crafting a compelling POC to showcase native iOS Apps for Store Partners
- Developed solutions leveraging SharePoint frameworks across multiple versions, from 2007 to 2013, to meet the evolving needs of the organization.
Senior Consultant
Hitachi Consulting
01.2010 - 01.2011
- Served as a consultant for Hitachi, extending expertise to clients across the Pacific Northwest and the US West Coast
- Crafted a diverse array of JavaScript-based applications for esteemed High-Tech companies, delivering significant cost savings ranging from 20% to 30% in code maintenance and enhancements
- Leveraged expertise in SharePoint platforms spanning from 2003 to 2010, architecting and implementing innovative solutions tailored to the unique needs of each client.
Engineer/Senior Engineer Roles
Mosaic, Bentley, ITSC, IntermediaSoftech
01.2002 - 01.2010
- Navigated through diverse realms spanning High Tech, Geospatial, and esteemed research organizations, gaining invaluable experience across multifaceted industries
- Contributed to Bentley Systems, specializing in the development of printer drivers tailored for Geo-Spatial and other engineering diagrams
- Employed as a Research Assistant, contributing to the development of solutions aimed at weather prediction through the analysis of satellite data
- Developed a Java-based Enterprise application to enhance a US based Cable Network's collection management system, contributing to their operational efficiency
- Initiated my career journey as a Manual Test Engineer, transitioned into automation engineering, and eventually evolved into a proficient developer role.
Education
MS in Computer Science -
University of Alabama - Huntsville
01.2006
BE in Computer Science -
Amrita Vishwa Vidyapeetham (Deemed University)
01.2002
Skills
- Strategic planning
- Team leadership
- Management
- Problem solving
- Data-driven decision making
- Budget management
- Response Time Improvement
- Talent Recruitment and Retention
- Azure DevOps
- Jenkins
- Test Automation
- Gen AI (Azure)
- Grafana
- Datadog
- Microservices
- Elastic Stack (ELK)
- Docker
- Cosmos DB
- VNet / NAT Gateway
- Apigee
- Splunk
- Azure PaaS
- CMS (SDL, java, nodeJS, Net, C#)
- Leadership
- Problem-solving
- Nodejs
- Android
- GraphQL
- WebPack
Certification
- Sun certified Java Developer
- MCTS (Microsoft - .Net)
- Communication Journey (Starbucks Talent Lab)
Passions
- Cricket
- Table Tennis
- Economics
Awards
- Starbucks Hack Day - Most Voted App
- Starbucks Bravo Award
- Starbucks Team Spirit Award
Volunteer Experience
- Basketball Stats Assistant, Liberty Team, 2023-01-01, Present
- Tamil School Facilities Organizer, Redmond Tamil School, 2017-01-01, Present
Timeline
Engineering Manager - Partner Digital Engineering
Starbucks
01.2021 - Current
Engineering Manager - Partner Content Systems
Starbucks
01.2019 - 01.2021
Lead/Senior Engineer - Partner Digital Engineering
Starbucks
01.2011 - 01.2019
Senior Consultant
Hitachi Consulting
01.2010 - 01.2011
Engineer/Senior Engineer Roles
Mosaic, Bentley, ITSC, IntermediaSoftech
01.2002 - 01.2010
MS in Computer Science -
University of Alabama - Huntsville
BE in Computer Science -
Amrita Vishwa Vidyapeetham (Deemed University)