Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Deepika Tukkai

Deepika Tukkai

Summary

Expertise in Oil & Gas, Retail, CRM, and EDI sectors with experience in SDLC methodologies including SAFe, Agile (Scrum, Kanban), and Waterfall. Seasoned Senior Technical Business Analyst with comprehensive experience in driving business solutions and leading complex projects. Adept in all facets of business analysis, including requirements gathering, process improvement, and stakeholder management. Proven ability to bridge the gap between business needs and technical solutions, leveraging expertise in data warehousing, ETL processes, and data modeling to deliver impactful results. Experienced in guiding cross-functional teams through Agile, Scrum, and Waterfall methodologies, and skilled in creating detailed documentation, such as use cases, user stories, and process workflows. Skilled in data analysis and pattern identification using Python scripts. Proficient in leading large-scale projects, both onshore and offshore, and implementing cloud-based solutions, with a track record of delivering projects on time and within scope. Dedicated to driving business efficiency and fostering innovation through strategic insights and collaborative problem-solving. Proficient in building data contracts, mapping data to new environments and a concrete data dictionary. Extensive experience in process workflow design, prototype wireframes with industry best practices use cases, and user stories documentation. Strong ability to provide design inputs for business solutions and collaborate with testing teams to build comprehensive test cases. Proven track record of implementing best practices in data warehouse solutions. Experience leading large teams in both onsite and offshore models. Proficient in cloud application implementations on Azure.

Overview

18
18
years of professional experience

Work History

Product owner/ System data analyst

Sage Publications
Remote
10.2023 - Current
  • Developing a cloud-based CRM data analytics platform, facilitating integration of CRM data, meeting with stakeholders, creating user stories, analyzing legacy stored procedures, and leading business process re-engineering efforts.

Product owner

Shell
Remote
02.2022 - 09.2023
  • Facilitating requirement gathering for PDI integration, orchestrating UAT sessions, providing support during cutover activities, and leading hyper care support.
  • Gathered and prioritized product requirements from stakeholders.
  • Provided training and support for users as needed throughout the product lifecycle.
  • Developed user stories, acceptance criteria, and mockups for new features.
  • Collaborated with development teams to ensure successful delivery of products.
  • Advised on technical solutions that align with product objectives.
  • Performed QA testing of new features prior to their release into production environment.
  • Provided guidance on best practices in Agile software development processes.

Sr Business Analyst/ Product owner

Chevron
Houston TX/Remote, USA
10.2018 - 01.2022
  • Automating space reservation processes, managing global timelines, developing trackers for application changes, and conducting UAT.

Business System Analyst/Data Analyst/Scrum Master

HISD
Houston TX, USA
02.2017 - 09.2018
  • Leading a team for SIS implementation, conducting workshops, documenting processes, and supporting users in generating reports.

Project Coordinator/ Business Analyst

BP
Houston TX, USA
06.2015 - 12.2016
  • Supporting EUC process, automating reconciliation reports, and gathering requirements for OneSource to Accsys project.

Technical Analyst

Chevron
Houston TX, USA
01.2013 - 06.2015
  • Coordinating with technical resources, maintaining project progress, and assisting in creating test plans.

Business System Analyst

Chevron
Houston TX & Hyderabad India, USA/India
07.2009 - 06.2015
  • Leading project execution, managing requirements, and coordinating with clients and vendors.

BI Developer

IDecisions
Hyderabad India, India
09.2006 - 12.2008
  • Creating logical data models and reports for various domains.

BI Lead/Admin

iDecisions
Hyderabad India, India
  • Gathering requirements and administering Business objects and Cognos environments.

BI Lead

General Electronics
Hyderabad India, India
  • Creating standard reports and designing logical data models.

Education

Master’s in Computer Application -

Osmania University
Hyderabad, India

Bachelor’s in Computer Application -

Osmania University
Hyderabad, India

Skills

  • Quality Centre (HP ALM)
  • Azure SQL DB
  • Teradata
  • Azure Data Lake
  • SQL Server 2016
  • MS-Access
  • Oracle 11i
  • Toad
  • Microsoft Net
  • ASPNet Web Services
  • TFS
  • XML
  • Azure Information Protection
  • Microsoft Cloud App Security
  • AppSpace
  • Aspect Oil Space
  • Endur
  • C-StoreOffice
  • PDI Enterprise
  • Azure Data Warehouse
  • R
  • Python
  • Power BI
  • Spotfire (4X,5X)
  • Tableau
  • SAP BOBI
  • Crystal Report
  • Oracle BIEE
  • Cognos 11
  • Microsoft Project
  • Microsoft Office
  • SharePoint
  • ITSM Remedy 76
  • Service Now
  • Azure DevOps
  • Teams
  • JIRA
  • Informatica
  • Data Stage
  • Product issue resolution
  • Business Analysis
  • Agile frameworks
  • User Acceptance Testing
  • Product Lifecycle Management

Accomplishments

  • SAFe Agilist Certification
  • Microsoft Azure Fundamentals Certification
  • Microsoft Dynamics CRM Certification

Timeline

Product owner/ System data analyst

Sage Publications
10.2023 - Current

Product owner

Shell
02.2022 - 09.2023

Sr Business Analyst/ Product owner

Chevron
10.2018 - 01.2022

Business System Analyst/Data Analyst/Scrum Master

HISD
02.2017 - 09.2018

Project Coordinator/ Business Analyst

BP
06.2015 - 12.2016

Technical Analyst

Chevron
01.2013 - 06.2015

Business System Analyst

Chevron
07.2009 - 06.2015

BI Developer

IDecisions
09.2006 - 12.2008

BI Lead/Admin

iDecisions

BI Lead

General Electronics

Master’s in Computer Application -

Osmania University

Bachelor’s in Computer Application -

Osmania University
Deepika Tukkai