Learning Management Systems
DEETTA BALTHAZAR
Product Manager, Learning & Development
Frisco,TX
Summary
Diligent Senior Product Manager offering 10 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
12
12
years of professional experience
Work History
Product Manager
RS Group
05.2023 - 07.2023
- Collaborated with sales, marketing, and support teams to launch products on time and within budget
- Prioritized roadmap in order to achieve product goals and metrics
- Communicated effectively with team members to deliver updates on project milestones and deadlines
- Coordinated design meetings and decisions with internal departments and teams
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
Product Manager
Targetbase
03.2022 - 11.2022
- Worked closely with cross-functional teams, including developers, project managers, and business stakeholders, to ensure project was completed on time, and within budget
- Developed center of excellence knowledge base of business analyst best practices, bolstering organizational knowledge sharing and professional development
- Liaised with clients to better understand business needs and current market landscape
Agile Product Manager
Veterans Affairs
03.2021 - 12.2021
- Managed and maintained product vision, strategy, and feature pathway to facilitate deployment of educational system for veterans
- Facilitated scrum ceremonies, including daily stand-ups, sprint planning gatherings, detailed sprint reviews, and insightful retrospectives
- Managed product backlog, ensuring consistent updates based on intersection of business value and team capacity
- Collaborated with leadership, providing them with in-depth project status updates to facilitate informed decision-making
- Key Achievement: Pioneered development of detailed job aids and streamlined micro-learning courses, leading to substantial enhancement in workforce skills and notable 30% increase in training efficiency and productivity.
Owner / Consultant
E Choice Solutions, American Airlines
Irving, TX
03.2019 - 02.2021
- Executed comprehensive requirements analysis and crafted detailed project plans, budgets, and schedules for clients, thereby ensuring successful execution and delivery of more than 16 software development projects with budgetary spans from $50,000 to $2M
- Provided expert Business Analysis Consulting services for Fidelity Investments in Jacksonville, FL, aiding in identification of operational efficiencies
- Held role of Project Manager at Hawaiian Airlines, Oahu, HI, managing various high-stake projects to successful completion
- Acted as Business Systems Analyst for Jacksonville Fire and Rescue in Florida, facilitating significant improvements in their emergency response systems.
Digital Product Owner
CBRE
04.2011 - 01.2019
- Collaborated with Stakeholders and leadership to Effectively conceptualized vision, strategic blueprint, and developmental trajectory for Digital Platform
- Conducted extensive market research, user interviews to identify customer needs, preferences, and product features
- Analyzed product performance metrics, gathered customer feedback, and improved product features
- Worked cohesively with diverse, cross-functional scrum team to drive project success, facilitating sprint planning sessions, daily stand-ups, and review meetings to ensure alignment and efficiency
- Accomplishments:
- Championed adoption of SharePoint and its features for CBRE, leading to 15% increase in employee engagement and 25% reduction in time spent on manual tasks
- Built and maintained comprehensive knowledge-base of Agile best practices, frameworks, tools that supported team members in their day-to-day work resulting in 40% increase in project efficiency
Education
Ph.D. - Instructional Technology
Walden University
Minneapolis, MN 05.2023 - Current
MBA - Adult Education
Jones International University
Centennial, COBBA - Information Systems and Services
Northwood University
Cedar Hill, TXSkills
Product Development
Software
Adobe Creative Suite
Google Analytics
SharePoint
JIRA
Confluence
Office 365
Adobe Captivate
Timeline
Ph.D. - Instructional Technology
Walden University
05.2023 - Current
Product Manager
RS Group
05.2023 - 07.2023
Product Manager
Targetbase
03.2022 - 11.2022
Agile Product Manager
Veterans Affairs
03.2021 - 12.2021
Owner / Consultant
E Choice Solutions, American Airlines
03.2019 - 02.2021
Digital Product Owner
CBRE
04.2011 - 01.2019
MBA - Adult Education
Jones International University
BBA - Information Systems and Services
Northwood University
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