DeEtta Crump
Denver,CO
Summary
Care-focused Phlebotomist with many years of experience in healthcare settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
8
8
years of professional experience
Work History
Critical Care Driver
Stadium Medical
07.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
Certified Nursing Assistant
Intermountain Healthcare St. Joseph Hospital ED
05.2016 - 07.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Phlebotomist Intern
Quest Diagnostics
01.2024 - 01.2024
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Performed difficult venipunctures on patients with challenging veins, minimizing discomfort and increasing success rate.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reduced patient anxiety during blood draw procedures with empathetic communication style and gentle technique.
- Maintained sterile work environment for accurate results and patient safety.
- Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collaborated with laboratory staff to expedite processing of specimens, reducing wait times for results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Resident Assistant/QMAP
Vivage
09.2017 - 01.2019
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Passed daily medications to residences and made sure MARs are updated.
Education
Certification - Phlebotomy
Arapahoe Community College
Littleton, CO05.2024
Associate of Science - Science Education
Community College of Aurora
Aurora, CO05.2010
Diploma - Nursing Assistant
Community College of Denver
Denver, CO05.2007
Associate of Applied Science - Medical Assisting
Parks College
Aurora, CO05.2000
Skills
- CNA Certification
- Measuring vital statistics
- Vital Signs Monitoring
- Compassion and Empathy
- CPR Certification
- Direct Patient Care
- Transfer Techniques
- Healthcare Ethics
- Multitasking
- Time Management
- Customer Service
- Teamwork and Collaboration
- Order of draw
- Venipuncture
- Specimen handling
- Sample and specimen collection
- HIPAA Compliance
- Patient confidentiality
Timeline
Phlebotomist Intern
Quest Diagnostics
01.2024 - 01.2024
Critical Care Driver
Stadium Medical
07.2020 - Current
Resident Assistant/QMAP
Vivage
09.2017 - 01.2019
Certified Nursing Assistant
Intermountain Healthcare St. Joseph Hospital ED
05.2016 - 07.2024
Certification - Phlebotomy
Arapahoe Community College
Associate of Science - Science Education
Community College of Aurora
Diploma - Nursing Assistant
Community College of Denver
Associate of Applied Science - Medical Assisting
Parks College
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