Deiandra Elias
Las Vegas
Summary
Dynamic employee with extensive experience in the hospitality industry, excelling in time management and interpersonal communication. Proven track record in training new staff and enhancing guest experiences through personalized service and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Event Server, Bartender
AREA 15
03.2021 - Current
- Provided attentive service to guests during high-energy events, enhancing guest engagement.
- Executed bottle service for VIP guests, ensuring personalized attention and elevated service.
- Managed guest requests efficiently, demonstrating strong communication and problem-solving skills.
Server
Wolfgang Puck Bar & Grill
Las Vegas
03.2018 - Current
- Demonstrated a deep knowledge of menu items and wine pairings to guide guests in their selections.
- Assisted in training and mentoring new servers, sharing best practices and operational procedures.
- Collaborated with team members to create a seamless dining experience during peak hours.
Banquet Server, Room Service
Hilton Lake Las Vegas
Henderson
10.2017 - 03.2018
- Communicated effectively with kitchen staff to coordinate timely meal delivery and special requests.
- Managed the setup and presentation of banquet tables and dining areas according to event specifications.
- Addressed guest inquiries and resolved issues swiftly, contributing to a positive atmosphere.
Server
Yard House
Oxnard
07.2015 - 09.2017
- Engaged with guests to provide personalized recommendations based on their preferences.
- Managed multiple tables efficiently in a fast-paced environment, ensuring timely service.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Education
Master’s in Clinical Mental Health Counseling -
University of Nevada, Las Vegas
Las Vegas, Nevada01.2022
Bachelor of Psychology - Counseling Education
California State University of Channel Islands At Camarillo
Camarillo, California01.2017
Associate of Psychology - Transferrable CSU IGETC
College of The Canyons At Valencia
Valencia, California01.2015
Skills
- Time management
- Interpersonal communication
- Leadership effectiveness
- Attention to detail
- Community engagement
- Team development
Timeline
Event Server, Bartender
AREA 15
03.2021 - Current
Server
Wolfgang Puck Bar & Grill
03.2018 - Current
Banquet Server, Room Service
Hilton Lake Las Vegas
10.2017 - 03.2018
Server
Yard House
07.2015 - 09.2017
Master’s in Clinical Mental Health Counseling -
University of Nevada, Las Vegas
Bachelor of Psychology - Counseling Education
California State University of Channel Islands At Camarillo
Associate of Psychology - Transferrable CSU IGETC
College of The Canyons At Valencia