Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deidra Carter

Apopka,FL

Summary

Sociable skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Overview

12
12
years of professional experience

Work History

Food and Beverage QSR

Universal Orlando
Orlando, FL
03.2024 - 10.2025
  • Served meals in a timely manner according to established guidelines.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Shift Lead/Cook Shift Leader

Crisp and Green
Orlando, FL
11.2022 - 09.2023
  • Upheld company standards and compliance requirements for operations.
  • Reinforced rules to promote superior employee performance.
  • Improved daily operational plans, developed production schedules and optimized task flow.

Shift Manager

Five Guys
Orlando, FL
04.2022 - 06.2022

Lead the shift by prepping, making sure the store was clean organized, food safety, Steritech ready, and assign drawers, paperwork, inventory, and sales.

  • Upheld company standards and compliance requirements for operations.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.

Kitchen Shift Lead

Chick-fil-A
Orlando, FL
10.2021 - 04.2022
  • Managed break schedules, encouraging employees to arrive on time and take appropriate breaks to optimize floor coverage.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.

Server/Hostess

Keke's Breakfast Cafe
Orlando, FL
10.2020 - 12.2021
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.

Loading and Packing

Amazon
Davenport , FL
10.2020 - 02.2021

Deli Clerk

Wawa
Clermont, FL
08.2020 - 10.2020
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Created aesthetically pleasing food arrangements for special orders and party trays.

Manager

Chick-fila
Clermont, FL
05.2015 - 04.2020
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Cashier Team Lead

McDonald's
Clermont, FL
08.2013 - 05.2015
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Education

High School Diploma -

South Lake High School
Groveland, FL
08.2015

Skills

  • Proven leader
  • Restaurant management
  • Neat, clean and professional appearance
  • Food Prep
  • Excellent multi-tasker
  • Delivers exceptional customer service
  • Fast Worker

Timeline

Food and Beverage QSR

Universal Orlando
03.2024 - 10.2025

Shift Lead/Cook Shift Leader

Crisp and Green
11.2022 - 09.2023

Shift Manager

Five Guys
04.2022 - 06.2022

Kitchen Shift Lead

Chick-fil-A
10.2021 - 04.2022

Server/Hostess

Keke's Breakfast Cafe
10.2020 - 12.2021

Loading and Packing

Amazon
10.2020 - 02.2021

Deli Clerk

Wawa
08.2020 - 10.2020

Manager

Chick-fila
05.2015 - 04.2020

Cashier Team Lead

McDonald's
08.2013 - 05.2015

High School Diploma -

South Lake High School
Deidra Carter