Deidra Collins
Hialeah,FL
Summary
Hard working employee with the goal of providing customers with expectional service. Adapting quickly to face paced environments. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities. I take pride in being a team player and coming together to ensure everyone of the best experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Floor Associate
Costco
10.2024 - 04.2025
- Assisted customers with locating products and providing information to enhance shopping experience.
- Maintained organized and clean sales floor to ensure optimal product presentation.
- Executed inventory restocking, ensuring shelves were consistently well-stocked.
Server
In Love Memphis
04.2023 - 06.2024
- Provided exceptional customer service, ensuring positive dining experiences through attentive and friendly interactions.
- Handled cash transactions accurately, processing payments and balancing registers at end of shifts.
- Adapted quickly to high-pressure situations during peak hours, ensuring consistent service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Returns Clerk
Millstone Medical
06.2023 - 03.2024
- Processed incoming returns, ensuring compliance with company policies and procedures.
- Conducted quality checks on returned products to determine resale eligibility.
- Maintained accurate documentation of return transactions for auditing purposes and inventory tracking.
- Unloaded, inspected, and stored damaged and returned products.
- Documented returned product details in Software inventory tracking system.
Server
Acapellas
03.2020 - 02.2022
- Cultivated warm relationships with regular customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Taste
03.2020 - 02.2022
- Coordinated with kitchen staff to ensure timely delivery of food orders.
- Collaborated with team to organize special events, enhancing event execution quality and guest enjoyment.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Associate
Marshalls
10.2017 - 12.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Education
Psychology
Southwest Tennessee Community College
Memphis, TNSkills
- Customer service
- POS system
- Sales
- Data entry
- Restaurant Service
- Food handling
- Communication skills
- Organizational skill
- Team player
- Time Management
Certification
ABC license
Timeline
Floor Associate
Costco
10.2024 - 04.2025
Returns Clerk
Millstone Medical
06.2023 - 03.2024
Server
In Love Memphis
04.2023 - 06.2024
Server
Acapellas
03.2020 - 02.2022
Server
Taste
03.2020 - 02.2022
Sales Associate
Marshalls
10.2017 - 12.2019
Psychology
Southwest Tennessee Community College