Deidra M Barnett
Gardner,KS
Summary
Expert Billing Supervisor successful at operating department efficiently. Knowledgeable about invoicing, payment processing and account reconciliations. Accounts receivable expertise and 18 years of experience in billing and payments.
Overview
18
18
years of professional experience
Work History
Billing Supervisor
Patmos
Kansas City, Kansas, United States
10.2023 - Current
- Manages daily billing functions, including accounts receivable, PayPal reconciliation, accounts payable, order adjustments, customer escalations, fraud claims, chargebacks and credit approvals.
- Collaborates with various departments to facilitate problem-solving across the company.
- Extensive experience with Ubersmith, Salesforce, Bill.com, WorldPay, Microsoft word, excel and PayPal, ensuring efficient and accurate billing and collections.
- Continually motivated to achieve timely and professional results.
- Remote
Billing Supervisor
Codero
Austin, Texas
06.2008 - 10.2023
- Supervised billing functions, ensuring accuracy in accounts receivable, order adjustments, and credit approvals.
- Addressed and resolved complex customer escalations, contributing to high customer satisfaction and smooth workflow.
- Played a key interdepartmental role to support and resolve issues efficiently.
- Remote
Billing Supervisor
Aplus.net
06.2008 - 08.2009
- Led a team of 8 billing specialists, managing scheduling and high-level billing escalations.
- Successfully managed the transition from Aplus.net to Codero Hosting following the company merger.
Skills
- Billing & Accounts Receivable Management: 16 years in AP/AR, with a focus on accurate and efficient billing operations
- Interdepartmental Collaboration: Skilled at coordinating across departments to resolve issues and streamline processes
- Customer Relations: Proficient in handling customer escalations with professionalism and tact
- Fraud Claims & Credit Approvals: Experienced in managing fraud claims and conducting credit reviews
- Technical Proficiency: Ubersmith, Salesforce, Billcom, WorldPay, PayPal
- Team development
Timeline
Billing Supervisor
Patmos
10.2023 - Current
Billing Supervisor
Codero
06.2008 - 10.2023
Billing Supervisor
Aplus.net
06.2008 - 08.2009