Deidra Parrigin
HATTIESBURG,MS
Summary
Professional receptionist with extensive experience at Hattiesburg Clinic Dermatology West. Able to deliver exceptional customer service while efficiently managing multi-phone lines and handling insurance inquiries. Skilled in problem-solving and demonstrating empathy, ensuring patient satisfaction and office efficiency. Trained new employees, enhancing team performance and service quality.
Overview
14
14
years of professional experience
Work History
Receptionist/Multi Task
Hatgiesburg Clinic Dermatology West
Hattiesburg, MS
10.2012 - Current
- Customer service
- Answering multi phone lines
- Cashier
- Basic Insurance
- Checking patient's in and out
- Handling the interpreter workque
- Handling the referral workque
- Opening and closing the office
- Handling incoming faxes and mail
- Assisting the providers with patient's
- Deescalate any issues
- Adhere to policy and procedure
- Protect patient's privacy
- Train new employee's
Education
No Degree - Basics
Jones County Junior College
Ellisville, MSNo Degree - Psychology And English
William Carey University
Hattiesburg, MSSkills
- Excellent customer service skills
- Excellent telephone skills
- Able to manage time effectively
- Able to show empathy, compassion, and have patience
- I solve problems well and I hear people when other's may only listen
- I am good with handling money and I have handled basic insurance questions/situations as well
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Receptionist/Multi Task
Hatgiesburg Clinic Dermatology West
10.2012 - Current
No Degree - Basics
Jones County Junior College
No Degree - Psychology And English
William Carey University