Deidra Parvin
Phoenix,AZ
Summary
Human Resources and Operations Leader with experience supporting hourly and exempt associates across payroll, HRIS, employee relations, labor relations, and policy administration. Proven ability to coach and develop supervisors, manage leave and accommodation processes, and partner with operations leaders to drive staffing, compliance, employee engagement, and workplace culture. Recognized for building strong partnerships, improving processes, and delivering people-focused solutions that support business objectives.
Overview
1
1
Certification
14
14
years of professional experience
Work History
HR Payroll Supervisor
Marshall Distribution Center
Phoenix, AZ
03.2026 - Current
- Oversee payroll administration, timekeeping, attendance management, and HRIS processes to ensure accuracy and compliance.
- Lead and support all Human Resources functions for a diverse workforce of hourly and exempt associates within a high-volume distribution center environment.
- Guided and coached managers and associates on employee relations, performance management, investigations, corrective actions, and policy interpretation to enhance workplace compliance and employee satisfaction.
- Administered FMLA, Leave of Absence, and ADA accommodation programs for hourly and exempt associates, managing the interactive process, documentation review, leave tracking, and return-to-work coordination to support workforce stability.
- Manage Workers' Compensation claims from incident reporting through resolution, including return-to-work programs, restricted-duty assignments, and coordination with medical providers and third-party administrators.
- Partner with operational leaders to support workforce planning, staffing, retention, succession planning, and employee engagement initiatives.
- Ensure compliance with federal, state, and local employment laws, including FLSA, ADA, FMLA, wage and hour regulations, and company policies.
- Serve as a trusted advisor to leadership regarding complex associate relations matters, accommodations, leave administration, and workplace compliance.
- Support recruitment, onboarding, training, and development programs for both leadership and frontline associates.
- Analyzed workforce metrics and HR trends to inform business decisions and enhance organizational effectiveness.
Human Resources Business Partner I
Marshall Distribution Center
Phoenix, AZ
01.2025 - Current
- Supports Associate Relations & Labor Relations by administering and advising all levels of associates on company policies, procedures, union contract administration, grievances, and benefit programs.
- Facilitated labor management meetings and organized associate engagement events to enhance communication and collaboration.
- Provides counseling and recommends resolution to associate/supervisory union and nonunion issues.
- Approved disciplinary actions for associates to maintain workplace standards. Supports Payroll, Leave of Absence/ADA administration, termination process and exit interviews.
- Ensures Open Door, diversity and other values related issues are resolved effectively.
- Conducts interventions, fact-findings and resolves conflicts as they arise. Counsels and provides referral resources for work-life balance.
- Conducted new hire orientations and guided training for Distribution Center Supervisors and non-exempt associates, ensuring clarity and adherence to operational standards.
- Coached and facilitated discussions, recommending development strategies for non-exempt associates and D/C Supervisors to support growth and performance.
- Consults with coach trainers, D/C Supervisors and associates on the floor to follow up on operational issues, such as work methods, productivity and new hire follow-up.
Operations Supervisor
Marshall Distribution Center
Phoenix, AZ
08.2023 - 12.2024
- Ensure volume and efficiency goals within my area are met or exceeded.
- Lead a safe workplace by advocating safety training and accident preparedness.
- Analyzed workflow and adjusted staffing to align with production flow.
- Ensure adherence to accurate work methods and standard methodologies and seek opportunities for process improvement.
- Work with HR to ensure performance plans are set, maintained, and continuously improved upon.
- Actively develop supervisors and all associates- coach, counsel, and manage with integrity.
- Mentored team to support individual growth and foster an inclusive environment that values diverse backgrounds.
- Support and drive a positive work environment and company culture.
- Establish and maintain effective partnerships with peers, team, and senior managers in order to communicate effectively.
- Collaborated with departments to implement solutions that optimized operations.
- Resolved conflicts to enhance team collaboration and productivity.
HR Business Partner
Target Distribution
Phoenix, AZ
03.2022 - 08.2023
- Key strategic problem solver who influences talent and culture solutions in partnership with the senior leadership team.
- Drives connection and alignment between leadership; Cultivates the development culture and partners with the senior executive team to implement impactful strategies that delivers positive business results.
- Develops plan to source, interview, and hire executive leader for the distribution center; Owns interviewing scheduling and assigns management company interview guides.
- Ensures strategic plans are in place for execution of HR cyclical events that meet the needs of our team; Make accommodations to the SHRM that helps attract and retain talent.
- Enhances and implements chat session process for team members and operational leadership team to utilize.
- Provide feedback to leadership, team members, and peers regarding performance, day to day operations, and Target HR policies and procedures.
Operations Manager
Target Distribution
Phoenix, AZ
10.2021 - 03.2022
- Supported and led team of 80+ associates in fast-paced distribution and operations environment.
- Showed strong leadership as operations manager with focus on safety, operational excellence, self-motivation, problem-solving, and teamwork.
- Built safety-first culture through awareness training, accountability, and ongoing engagement.
- Promoted workplace safety by helping associates understand and follow company policies, procedures, and safety standards.
- Guided teams with inclusive leadership that encouraged collaboration, engagement, accountability, and employee development.
- Drove team productivity, performance, growth, and retention while developing future leaders.
- Created positive work environment through real-time observations, coaching, recognition, and constructive feedback.
- Executed operational plans with urgency to meet production, service, and business objectives.
- Kept performance metrics, productivity targets, and budget goals on track consistently.
- Maintained clear communication across departments to keep teams informed, aligned, and focused on business priorities.
- Built high-performing teams by developing talent, supporting career growth, and driving continuous improvement initiatives.
- Partnered cross-functionally with operations, HR, safety, and leadership teams to achieve operational goals and deliver results.
- Used data analysis and problem-solving skills to identify opportunities, improve processes, and drive operational efficiencies.
- Maintained compliance with company policies, safety regulations, and performance expectations while supporting accountability and respect.
- Ensured compliance with company policies, safety regulations, and performance expectations while maintaining a culture of accountability and respect.
Co-Manager/Store Manager
Walmart
Glendale, AZ
11.2020 - 10.2021
- Managed all operations of a store with 200 million in sales.
- Full supervision of employees and managers : Managed all hours, payroll, and wages.
- Interview high potential talent for management.
- Taught, trained, and mentored all management.
- Executed merchandise and operational plans. Delegate all plans and follow up to all request.
- In charge of leading all store processes during the day and night shifts.
- Managed all inventory levels to increase our inventory turns.
- Creating a positive, honest, cultural work environment for all staff members and customers.
Front End Manager
Walmart
Glendale, AZ
03.2019 - 11.2020
- I was responsible for ensuring friendly helpful customer service, make sure accurate cash handling is happening consistently by all management/associates, preparing daily audits, deposits, filing all company paperwork for the store daily, register audits hourly and daily, problem solving for all our customers and associates, recruiting and training new managers as well as associates, write schedules for the store, ensuring all in stock and out of stock on inventory is being processed daily. All my responsible were to ensure a successful business.
HR People Leader
Walmart
Glendale, AZ
10.2018 - 03.2020
- Responsible for performing HR-related duties on a professional level and work closely with the leaders in the facility and Market HR manager. My responsibilities are in the following functional areas: Benefits facilitations, associate relations, talent development, performance management, onboarding orientation, policy implementation, recruitment/ employment, affirmative action, and employment law compliance.
- I assist leadership with associate recruitment, hiring, staffing, development, succession planning, and scheduling.
Customer Service Manager
Walmart
Glendale, AZ
10.2017 - 09.2018
- Effectively supervised day to day front end operations of a high complex store with 200 million in sales.
- Assisting store customers with all concerns, including replacements, refunds, returns, online orders.
- Hired, trained, and mentored top customer service managers and front end staff.
- Implemented ambitious customer service satisfaction goals and better enable customer service associates to efficiently meet them.
- Developed a positive, customer focused culture within my team and customers in which resulted into 93% customer satisfaction rating.
- Managed all cash management throughout the store daily. Conducted audits hourly, updated all data to our systems of those specific audits, and filed and verified all paperwork.
- Prepare and review opening and closing sales reports, as well as opening and closing the POS systems every day.
- Daily vault audits, deposits, and 3rd party pick ups.
- Manage all front end inventory from in stock to out of stock, to all shelf life visibility, to cost and label presentation across the entire front end.
Administrative Assistant
Johnson Oil Company
Rockfalls
04.2013 - 10.2017
- Assist with all customer, business, and client calls and direct all calls to the proper correspondent.
- I was in charge of keeping records, filing important records, schedule appointments.
- Mainly reviewed and assessed 83 stores invoices daily. Making sure any and all corrections are made to ensure our company is being properly charged and billed.
- Attend weekly meetings to go over all priorities for the week. I would be in charge of completion by the end of the work week.
Education
Bachelor's degree - Business Administration
Southern New Hampshire University
10-2026
Diploma -
Sterling High School
Sterling, ILSkills
- Employee Relations
- Payroll Administration
- Human Resources
- Operation Management
- Labor Relations
- Team building/leadership
- Talent acquisition
Personal Information
Open to Relocation
Certification
- Six Sigma Yellow Belt
- May 2023 to May 2026
- Spearheaded a cross-functional process improvement initiative to eliminate inefficiencies in receiving and inventory staging, targeting misrouted and improperly allocated merchandise
- Designed and implemented standardized SOPs and job aids, driving consistent execution and improving associate decision-making across operations
- Established clear classification and routing criteria for specialized merchandise, reducing unnecessary overflow and misplacement in rack and non-dock areas
- Reduced pallet congestion in overflow areas by 30–35%, significantly improving dock flow, space utilization, and overall operational efficiency
- Improved inventory accuracy and ensured alignment of processing volumes within designated operational zones
- Strengthened workflow accountability and reduced rework by introducing structured identification and routing controls
- Delivered measurable improvements in end-to-end merchandise flow, increasing throughput and supporting smoother daily operations
Timeline
HR Payroll Supervisor
Marshall Distribution Center
03.2026 - Current
Human Resources Business Partner I
Marshall Distribution Center
01.2025 - Current
Operations Supervisor
Marshall Distribution Center
08.2023 - 12.2024
HR Business Partner
Target Distribution
03.2022 - 08.2023
Operations Manager
Target Distribution
10.2021 - 03.2022
Co-Manager/Store Manager
Walmart
11.2020 - 10.2021
Front End Manager
Walmart
03.2019 - 11.2020
HR People Leader
Walmart
10.2018 - 03.2020
Customer Service Manager
Walmart
10.2017 - 09.2018
Administrative Assistant
Johnson Oil Company
04.2013 - 10.2017
Bachelor's degree - Business Administration
Southern New Hampshire University
Diploma -
Sterling High School