DEIDRA RUSSELL
Atlanta,Georgia
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Atmosphere Lounge
10.2018 - 01.2020
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making
- Enforced company policies and procedures to strengthen operational standards across department
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
Direct Support Professional
JJAD
03.2018 - 12.2018
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
Assistant Manager
Payless Shoe Source
02.2018 - 12.2018
- Managed personnel scheduling, facilitating adequate coverage to meet demand
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Customer Service Representative
Bon-ton
01.2017 - 12.2017
- Collaborated with BAC Supervisor to provide quality control for customer service, production, and output for 24/7/365 operations
- Communicated with vendors regarding back order availability, future inventory and special orders
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Warehouse Associate
Net-a-PORTER,YOOX-GROUP
06.2015 - 09.2016
- Mark and label containers, container tags, or products, using marking tools
- Examine and inspect containers, materials, and products in order to ensure that packing specifications are met
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Shipped material and performed boxing, packing, labeling and preparation of any related documents
Ambassador
District Services
05.2015 - 11.2015
- Hospitality and information services, First aid, as liaison to emergency medical services personnel
- Safety and quality of life monitoring, as liaison to police and private security personnel (reporting on illegal peddling or food vending, panhandling, vagrancy, illegal drug activity, traffic/parking violations)
- District/Neighborhood watch patrols
- Developed team communications and information for community meetings
Warehouse Associate
Johnson & Johnson Warehouse
01.2014 - 12.2014
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
- Kept warehouse clean and organized to maximize team efficiency and productivity
Education
High School Diploma - undefined
Pocono Mountain West High School
2011
Skills
- MS Word, Excel, PowerPoint, Access
- Customer Service
- Inventory Control
- Retail Sales
- Time Management
- Outstanding customer service
Computer Skills:
- Suggestive selling
- Shift Coverage
- Sales Monitoring
- Directing Team Members
- Performance Tracking and Evaluations
- Hiring and Developing
Additional Information
- Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty, Bringing 5+ year background in maintaining customer satisfaction and contributing to company success.
Timeline
Assistant Manager
Atmosphere Lounge
10.2018 - 01.2020
Direct Support Professional
JJAD
03.2018 - 12.2018
Assistant Manager
Payless Shoe Source
02.2018 - 12.2018
Customer Service Representative
Bon-ton
01.2017 - 12.2017
Warehouse Associate
Net-a-PORTER,YOOX-GROUP
06.2015 - 09.2016
Ambassador
District Services
05.2015 - 11.2015
Warehouse Associate
Johnson & Johnson Warehouse
01.2014 - 12.2014
High School Diploma - undefined
Pocono Mountain West High School
Similar Profiles
Mira PaloulianMira Paloulian
Chef Manager at atmosphere resto-loungeChef Manager at atmosphere resto-lounge
Ardhendu SarkarArdhendu Sarkar
Junior Sous Chef at OZEN Mansion Kolkata By AtmosphereJunior Sous Chef at OZEN Mansion Kolkata By Atmosphere
Shontay ColemanShontay Coleman
Tenth Grade SS Teacher and Tenth Grade Leader at Atmosphere Academy Charter SchoolTenth Grade SS Teacher and Tenth Grade Leader at Atmosphere Academy Charter School
Tom MOOLAYILTom MOOLAYIL
Director of Engineering at Uchimura Robotics LLCDirector of Engineering at Uchimura Robotics LLC
Kevin FarewellKevin Farewell
Sanctions Compliance Senior Analyst at Pricewaterhouse CoopersSanctions Compliance Senior Analyst at Pricewaterhouse Coopers