Deidre Asenso-Mensah
Totowa,NJ
Summary
Dedicated Licensed Professional Counselor (LPC) and Licensed Clinical Alcohol and Drug Counselor (LCADC) committed to managing and tracking program components to meet set objectives. Program Coordinator with strong knowledge of American Society of Addiction Medicine (ASAM), Addiction Severity Index (ASI), and Diagnostic and Statistical Manual of Mental Disorders (DSM-5). Proactive leader with strengths in communication and collaboration, comfortable working in an environment with multicultural and socio-economic issues
Overview
6
6
years of professional experience
Work History
Care Manager
Centene Corporation
01.2023 - Current
- Assesses, plans, implements, monitors and evaluates options and services to meet complex psychosocial health needs of inpatient and outpatient members.
- Conducts comprehensive member assessments through root cause analysis based on referred member's needs and benefit plan eligibility, and performs clinical intervention through the development of a care management treatment plan specific to each member with high level acuity needs.
- Manages members with severe mental illness who have high rates of behavioral health utilization and/or severe psychosocial vulnerability.
- Manages a caseload in compliance with contractual obligations and Fidelis Care/WellCare standards.
- Interacts continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address medical needs.
Program Coordinator
RWJBarnabas Health
12.2021 - 01.2023
- Coordinate and oversee community-based services for individuals court ordered to participate in mental health treatment
- Direct supervision and monthly staff meetings to increase professional development as well as review program goals and agency policies and protocols
- Recruit, hire, and train employees on operations and performance expectations of program
- Prepare state reports and analyze statistics related to program operations to provide optimal solutions that facilitate program growth and increase client engagement
- Engage in ongoing assessment of clinical progress and adherence with court ordered treatment plan.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Clinical Supervisor
RWJBarnabas Health
04.2021 - 12.2021
- Engaged in direct observation of clinical staff to ensure quality clinical service delivery and promote professional development of case managers
- Directed monthly supervision meetings to review high risk cases, coordinate treatment, review agency policy and protocol to improve program efficiency and services
- Led trainings providing case managers with education on DSM-5 diagnoses and criteria as well as counseling techniques to maximize client engagement within program
- Evaluated clients to determine care needs and creation of treatment plan
- Created and implemented improvement plans to resolve client issues and drive improvements to deficient areas.
Care Coordinator
NCARR-BH
10.2018 - 03.2021
- Conducted comprehensive biopsychosocial assessments to create concise, accurate, and informative histories of clients
- Utilized DSM-5 and six dimensions of ASAM to determine appropriate diagnosis and level of care for clients
- Monitored adherence to treatment recommendation, track client progress in a timely manner, and facilitate changes in level of care if needed
- Connected clients to relevant community resources with the goal of enhancing patient health and well-being
- Established and maintained essential records and documents according to HIPPA standards.
Education
Master of Arts -
MONTCLAIR STATE UNIVERSITY
Montclair, NJ05.2017
Bachelor of Arts -
MONTCLAIR STATE UNIVERSITY
Montclair, NJ05.2013
Skills
- Hands-on Leader
- Change Catalyst
- Strong interpersonal communication and organizational skills
- Time Management
- Administrative Skills
- Staff Hiring and Evaluations
- Staff Development
- Program Management
- Program Guidelines Adherence
- Microsoft Office
Timeline
Care Manager
Centene Corporation
01.2023 - Current
Program Coordinator
RWJBarnabas Health
12.2021 - 01.2023
Clinical Supervisor
RWJBarnabas Health
04.2021 - 12.2021
Care Coordinator
NCARR-BH
10.2018 - 03.2021
Master of Arts -
MONTCLAIR STATE UNIVERSITY
Bachelor of Arts -
MONTCLAIR STATE UNIVERSITY