Deidre Mccormick
Owensboro,Kentucky
Summary
Proven track record in enhancing billing accuracy and efficiency at Ervin Cable/Dycom Industries through meticulous research and data entry proficiency. Skilled in customer engagement and administrative support, consistently delivering high-quality work under tight deadlines. Demonstrates exceptional accuracy, precision, and a results-driven approach to meet and exceed employer expectations. Detail-oriented and methodical Data Entry Clerk offering 10+ years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
24
24
years of professional experience
Work History
Billing Coordinator
Ervin Cable/ Dycom Industries
2022.02 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Used data entry skills to accurately document and input statements.
Data Entry Clerk
US Bank Home Mortgage
2020.01 - 2022.12
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
Receptionist
Infinity Insurance
2000.10 - 2018.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
Education
Associate of Arts - Business Administration
Owensboro Junior College of Business
Owensboro, KY01.1988
High School Diploma -
South Spencer High School
Rockport, IN07.1981
Skills
- Audit Support
- Deadline-oriented
- File Management
- Data entry proficiency
- Accuracy and Precision
- Document Review
- Recordkeeping
- Research and due diligence
- Customer Engagement
- Audit Procedures
- Records organization and review
- Work Planning and Prioritization
Timeline
Billing Coordinator
Ervin Cable/ Dycom Industries
2022.02 - Current
Data Entry Clerk
US Bank Home Mortgage
2020.01 - 2022.12
Receptionist
Infinity Insurance
2000.10 - 2018.01
Associate of Arts - Business Administration
Owensboro Junior College of Business
High School Diploma -
South Spencer High School
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