Kylee Caldwell
Owensboro,Kentucky
Summary
Outgoing bartender passionate about exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Strong history of exceptional service in veteran-based establishments.
Overview
4
4
years of professional experience
Work History
Bar Manager
AMVETS Post 119
07.2024 - 04.2025
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Served high customer volumes during special events, nights, and weekends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
Salon Technician
The New Oasis Tanning Salon
06.2023 - 12.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Educated clients on health and safety of tanning facilities and procedures.
- Informed and demonstrated how to use tanning equipment to new clients.
Bartender
O'Bryan's Bar & Grill
04.2021 - 10.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, and sanitation protocol.
Education
TIPS Certified
TIPS On-Premise Certification 3 Year
10-2024
Associate of Science - Emergency Management
Wayne Community College
Goldsboro, NC05-2011
High School Diploma -
Jack Britt High School
Fayetteville, NC06-2010
Skills
- Responsible alcohol service
- Outgoing personality
- Supervisory experience
- Conflict resolution
- POS system proficiency
- Bar management
- Outstanding customer service
- Maintaining a clean bar
- Proficient in mixology
- Vendor management
- Cost control
- Event coordination
- Issue resolution
- Bar promotional planning
- Service-oriented mindset
- Marketing and sales experience
- Cash handling
- Relationship building
Extended Related Experience
To date, I have 13 years of bartending experience spread throughout many different environments. This includes restaruants, veteran-based clubs, Bar & Grill locations, private country clubs, and working as a private contractor for large & varied events.
Timeline
Bar Manager
AMVETS Post 119
07.2024 - 04.2025
Salon Technician
The New Oasis Tanning Salon
06.2023 - 12.2024
Bartender
O'Bryan's Bar & Grill
04.2021 - 10.2022
TIPS Certified
TIPS On-Premise Certification 3 Year
Associate of Science - Emergency Management
Wayne Community College
High School Diploma -
Jack Britt High School
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