Deidre Wilburn
Cuthbert,GA
Summary
Dynamic Med Tech Supervisor at Fellowship Home @Cotton Hill, skilled in HIPAA compliance and patient care coordination. Enhanced patient satisfaction through effective staff management and streamlined communication. Proven ability to administer medications and develop comprehensive care plans, fostering a compassionate environment while ensuring high-quality standards in patient assessments and documentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Med Tech Supervisor
Fellowship Home @Cotton Hill
Cuthbert, Georgia
04.2017 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Continuously improved skills through ongoing education and professional development courses.
CNA Supervisor
The Willows Assisted Living
Cuthbert, Georgia
05.2015 - 04.2017
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Promoted a positive work environment by fostering open communication among staff members.
- Implemented ongoing professional development opportunities for CNA staff, leading to improved skills and knowledge.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
- Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
- Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
- Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
- Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.
- Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
- Provided guidance on infection control protocols for CNAs, resulting in a safer working environment.
- Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
- Led continuous improvement initiatives within the department focused on enhancing patient outcomes.
- Facilitated smooth transitions during shift changes by communicating pertinent information to incoming supervisors.
- Evaluated the effectiveness of implemented policies in maintaining high-quality patient care standards.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Education
Business Administration
Andrew College
Cuthbert, GASkills
- HIPAA regulations
- Direct patient care
- Patient interaction
- Patient vital taking
- Medical record documentation
- Patient monitoring
- Patient assessments
- Infection control protocols
- Sanitation procedures
- Patient care coordination
- Medication administration
- Patient care documentation
- Patient stabilization
- Care plan development
- Staff management
- OSHA compliance
- Medical records management
- Documentation management
- Emergency medical response
- Patient status assessment
- Biohazard waste disposal
Certification
CPR & First Aid
Phlebotomy Certification
Timeline
Med Tech Supervisor
Fellowship Home @Cotton Hill
04.2017 - Current
CNA Supervisor
The Willows Assisted Living
05.2015 - 04.2017
Business Administration
Andrew College