Erica Newton
Ayden,NC
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
6
6
years of professional experience
Work History
Supervisor In Charge/ Med Tech
Rose Vista Assisted Living
06.2020 - 01.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Supervisor In Charge/ Med Tech
Kinston Assisted Living
06.2019 - 06.2020
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Supervisor In Charge/ Med Tech
Care One Memory Unit
10.2018 - 06.2019
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Advocated for patient safety by reporting any discrepancies or concerns in test results to clinicians, ensuring immediate attention to potential health issues.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Assisted in managing controlled substance inventory, adhering to strict guidelines for storage, distribution, and documentation to ensure legal compliance.
Supervisor In Charge/ Med Tech
A New Beginning
07.2016 - 10.2018
- Participated in quality improvement projects aimed at enhancing patient outcomes while reducing overall healthcare costs.
- Reduced medication errors by diligently reviewing prescriptions for accuracy and potential drug interactions.
- Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
- Ensured compliance with federal, state, and local regulations through meticulous record-keeping and reporting procedures.
- Continuously updated professional knowledge through participation in training programs, reading current literature, attending conferences, or engaging in other educational opportunities related to the field of pharmaceuticals.
Supervisor In Charge/ Med Tech
Spring Arbor
02.2015 - 07.2016
- Assisted in managing controlled substance inventory, adhering to strict guidelines for storage, distribution, and documentation to ensure legal compliance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient responses to medication to report adverse reactions quickly.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Turned and repositioned patients to prevent bedsores.
Education
Associate of Applied Science - Human Services: General
Pitt Community College
Winterville, NC05-2025
Associate of Applied Science - Medical Office Administration: General
Pitt Community College
Winterville, NC12-2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- HIPAA regulations
- Patient interaction
- Direct patient care
- Medical record documentation
Timeline
Supervisor In Charge/ Med Tech
Rose Vista Assisted Living
06.2020 - 01.2021
Supervisor In Charge/ Med Tech
Kinston Assisted Living
06.2019 - 06.2020
Supervisor In Charge/ Med Tech
Care One Memory Unit
10.2018 - 06.2019
Supervisor In Charge/ Med Tech
A New Beginning
07.2016 - 10.2018
Supervisor In Charge/ Med Tech
Spring Arbor
02.2015 - 07.2016
Associate of Applied Science - Human Services: General
Pitt Community College
Associate of Applied Science - Medical Office Administration: General
Pitt Community College
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