Deidrel Thomas
Dothan,AL
Summary
Results-driven team leader with a proven track record in enhancing service delivery and patient outcomes through effective communication and collaboration. Committed to mentoring staff and fostering a culture of continuous improvement with the willingness to learn and better the team
Overview
20
20
years of professional experience
Work History
Team Leader
Westside Terrace Rehab First
07.2019 - Current
- Led interdisciplinary team to enhance patient rehabilitation outcomes through effective communication and collaboration.
- Streamlined operational processes, resulting in increased efficiency and improved patient satisfaction ratings.
- Developed and implemented training programs to improve staff performance and service delivery quality.
- Mentored junior staff, fostering professional growth and promoting a culture of continuous improvement.
- Responsible for cooking and preparing of the meals
Cook
Walmart
03.2018 - 05.2019
- Prepared and cooked a variety of meals in compliance with health and safety regulations.
- Operated kitchen equipment, including ovens, grills, and fryers, ensuring proper maintenance and cleanliness.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency during peak hours.
- Assisted in inventory management by tracking ingredient levels and notifying supervisors of shortages.
Cashier
McDonald's
05.2017 - 03.2019
- Processed customer transactions efficiently and accurately in high-volume environment.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring balanced till at end of shifts.
- Assisted in training new staff on cash handling procedures and system operations.
Cook Shift Leader
Pizza Hut
07.2006 - 03.2016
- Coordinated shift schedules to optimize workforce efficiency during peak hours and maintain service quality.
- Supervised kitchen staff to ensure compliance with food safety standards and operational procedures.
- Trained new team members on food preparation techniques and equipment usage for efficient service.
- Managed inventory levels, minimizing waste while ensuring availability of essential ingredients.
Education
Associate of Science - Nursing
George C Wallace Community College
Dothan, AL12-2027
Skills
- Team leadership
- Teamwork and collaboration
- Problem-solving
- Team building
- Time management
- Willingness to learn
- People person
Timeline
Team Leader
Westside Terrace Rehab First
07.2019 - Current
Cook
Walmart
03.2018 - 05.2019
Cashier
McDonald's
05.2017 - 03.2019
Cook Shift Leader
Pizza Hut
07.2006 - 03.2016
Associate of Science - Nursing
George C Wallace Community College