Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Step Solution
Davie, FL
09.2023 - Current
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Sales Associate
ALO Yoga
01.2023 - 07.2023
Provided excellent service, answered questions, and made product recommendations
Demonstrated deep knowledge of store products, facilitating effective customer interactions
Helped manage inventory and restocked merchandise as needed
Accurately processed transactions, including cash, credit card, and digital payments.
Executive Assistant
Group M&J Inc. - Car Dealership
06.2020 - 12.2022
Diligently tracked and managed expenditures, overseeing payment processes and executing wire transfers with precision
Organized and maintained meticulous records for each vehicle, ensuring compliance with regulatory requirements and streamlined dealership operations
Provided exceptional customer service by actively engaging with clients, handling inquiries, and making outgoing calls to maintain positive relationships
Managed payments and executed wire transfers accurately, contributing to the dealership's financial integrity and efficiency.
Hostess
Sea Grill Restaurant
11.2019 - 06.2020
Provided a warm and welcoming atmosphere for guests, ensuring a positive first impression and exceptional customer service
Efficiently managed reservations, optimizing table turnover and guest flow while accommodating special requests
Orchestrated the seating of guests, optimizing table assignments, and maintaining an organized seating plan during peak hours
Effectively communicated with both guests and restaurant staff to ensure a smooth dining experience, promptly and professionally.
Front Desk Intern
Marenas Beach Resort
06.2019 - 09.2019
Provided exceptional customer service by greeting visitors and assisting with check-ins and check-outs
Effectively resolved guest concerns and issues ensuring a positive experience during their stay or visit
Maintained accurate records by inputting guest information, reservations, and transactions into the system
Assisted in various administrative tasks, such as handling phone calls and managing emails.
Beach / Pool Attendant
Jade Beach Residence
Provided excellent customer service
Responsible for taking orders, recommending meals, and the food to the people at the beach/pool/apartment
Managed crowded areas
Make quality smoothies and juices for guests
Efficiently managed cash transactions and maintained accuracy
Provided friendly and helpful customer assistance
Assisted with inventory control and restocking
Collaborated with colleagues for smooth checkout processes.