Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Security Operations Coordinator
Interface Security Systems
05.2022 - Current
Enhanced security measures by consistently monitoring alarm systems and promptly reporting any irregularities.
Contributed to the development of comprehensive security protocols by providing timely input on alarm system performance.
Maintained accurate records of alarm incidents, ensuring all necessary information was documented for review and analysis.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Loss Prevention Supervisor
BlueMania Real Estate Company
10.2020 - 05.2022
Reduced shrinkage by implementing effective loss prevention strategies and conducting thorough investigations.
Enhanced store security by developing and enforcing strict policies to deter theft and other losses.
Improved employee awareness of loss prevention techniques through comprehensive training programs.
Maintained a safe shopping environment for customers by monitoring surveillance systems and addressing potential hazards promptly.
Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
Unarmed Security Officer
Allied Universal Security Services
01.2019 - 10.2020
Enhanced safety by conducting thorough and regular patrols of the premises.
Improved response time to incidents through effective communication with team members and use of security equipment.
Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
Maintained detailed reports of daily activities, incidents, and irregularities for management review.
Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
Education
High School Diploma -
Miramar High School
Miramar, FL
06.2017
Skills
Information Collection
Project Management
Administrative Leadership
Database Management
Data Entry
Document Management
Team Oversight
Creative Thinking
Data Analysis
Time Management
Timeline
Security Operations Coordinator
Interface Security Systems
05.2022 - Current
Loss Prevention Supervisor
BlueMania Real Estate Company
10.2020 - 05.2022
Unarmed Security Officer
Allied Universal Security Services
01.2019 - 10.2020
High School Diploma -
Miramar High School
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