Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deion Stevens

Mesa,AZ

Summary

Personable Auto Claims Adjuster with first-rate skills in risk assessment, mitigation, and policy interpretation. Adept at investigating and resolving liability exposures in over 50 states while abiding by each state's specific requirements. Proficient at organizing and prioritizing time-sensitive claims and projects.

Overview

5
5
years of professional experience

Work History

Auto Claims Adjuster

State Farm
06.2023 - Current
  • Adhered to industry regulations, company policies, and ethical standards throughout the entire claims handling process
  • Provided exceptional customer service by promptly responding to inquiries from policyholders regarding their claims
  • Managed a high volume of auto insurance claims involving property damage
  • Conducted thorough investigations into liability issues by reviewing accident reports, witness statements, and physical evidence.

Target Team Member

Target
07.2022 - 05.2023
  • Assisted in training new team members on company policies, procedures, and best practices
  • Utilized effective time management skills to prioritize tasks within the team's workflow.

Student

MCC
01.2022 - 05.2022
  • Semester at Maricopa Community College

Candle Maker

Sunset Scents
03.2021 - 12.2021
  • Responsible for producing candles starting with the wick and pouring and labeling the finished product.

Call Center Representative

Walgreens
07.2019 - 01.2020
  • Handling high-pace inbound calls(120+ with data entry) from customers to satisfy their needs when ordering prescriptions
  • Speaking with Dr's to refill/authorize the patient's medication, and with insurance companies to ensure the customer had the correct coverage to make sure they got the best price
  • Constantly learning and maintaining knowledge of standard operating procedures and guidelines to be informed of new policies either internally or externally.

Education

No Degree -

White Knoll High School
Lexington, SC
01.2018

Skills

  • Data Entry
  • Computer Literacy
  • Customer Service
  • Claims Handling
  • Time Management Abilities
  • Teamwork and Collaboration

Timeline

Auto Claims Adjuster

State Farm
06.2023 - Current

Target Team Member

Target
07.2022 - 05.2023

Student

MCC
01.2022 - 05.2022

Candle Maker

Sunset Scents
03.2021 - 12.2021

Call Center Representative

Walgreens
07.2019 - 01.2020

No Degree -

White Knoll High School
Deion Stevens