Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deionia Turner

Columbus,MS

Summary

Motivated individual seeking an entry-level position in effort to utilize my customer service skills to start my career in a professional setting.

Overview

7
7
years of professional experience

Work History

Telesales Representative

Xfinity Center
04.2023 - Current
  • Increase sales by effectively identifying customer needs and presenting tailored solutions.
  • Enhance customer satisfaction by providing prompt and accurate responses to inquiries.
  • Expand client base through proactive prospecting and building strong relationships with potential customers.
  • Consistently exceed sales targets by utilizing effective upselling techniques and persuasive communication skills.
  • Supports team members in achieving shared goals, contributing to a collaborative work environment.
  • Streamline the sales process by implementing efficient time management strategies and prioritizing tasks.
  • Maintain detailed records of customer interactions, ensuring accurate data tracking for future reference.

Long-Term Substitute Teacher

Kelly Services
08.2021 - 04.2023
  • Improved student comprehension by utilizing various teaching methods and learning styles.
  • Increased class participation through interactive activities and group projects.
  • Developed students'' critical thinking skills by incorporating problem-solving exercises into lessons.
  • Enhanced classroom management, implementing positive reinforcement techniques to foster a supportive learning environment.
  • Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
  • Adjusted instructional strategies based on ongoing assessments of student needs and abilities, ensuring optimal learning outcomes for all learners.

Assistant Teacher

Child And Parent Development Center
06.2019 - 08.2021
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.

Sales Associate

Childrens Place Inc.
05.2017 - 05.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Education

Bachelor of Science - Legal Studies

Mississippi University For Women
Columbus, MS
05.2020

Associate of Science - Criminal Justice

East Mississippi Community Collège
Scooba, MS
05.2017

Skills

  • Inbound and Outbound Calls
  • Building Rapport
  • Highly Responsible and Ethical
  • Adaptable to New Technology
  • Independent and Team Player
  • Organized and Motivated
  • Written and Verbal Communication
  • Metric Driven

Timeline

Telesales Representative

Xfinity Center
04.2023 - Current

Long-Term Substitute Teacher

Kelly Services
08.2021 - 04.2023

Assistant Teacher

Child And Parent Development Center
06.2019 - 08.2021

Sales Associate

Childrens Place Inc.
05.2017 - 05.2019

Bachelor of Science - Legal Studies

Mississippi University For Women

Associate of Science - Criminal Justice

East Mississippi Community Collège
Deionia Turner