Deionia Turner
Columbus,MS
Summary
Motivated individual seeking an entry-level position in effort to utilize my customer service skills to start my career in a professional setting.
Overview
7
7
years of professional experience
Work History
Telesales Representative
Xfinity Center
REMOTE
04.2023 - Current
- Increase sales by effectively identifying customer needs and presenting tailored solutions.
- Enhance customer satisfaction by providing prompt and accurate responses to inquiries.
- Expand client base through proactive prospecting and building strong relationships with potential customers.
- Consistently exceed sales targets by utilizing effective upselling techniques and persuasive communication skills.
- Supports team members in achieving shared goals, contributing to a collaborative work environment.
- Streamline the sales process by implementing efficient time management strategies and prioritizing tasks.
- Maintain detailed records of customer interactions, ensuring accurate data tracking for future reference.
Long-Term Substitute Teacher
Kelly Services
Columbus, MS
08.2021 - 04.2023
- Improved student comprehension by utilizing various teaching methods and learning styles.
- Increased class participation through interactive activities and group projects.
- Developed students'' critical thinking skills by incorporating problem-solving exercises into lessons.
- Enhanced classroom management, implementing positive reinforcement techniques to foster a supportive learning environment.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
- Adjusted instructional strategies based on ongoing assessments of student needs and abilities, ensuring optimal learning outcomes for all learners.
Assistant Teacher
Child And Parent Development Center
Columbus, MS
06.2019 - 08.2021
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
Sales Associate
Childrens Place Inc.
Columbus, MS
05.2017 - 05.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelor of Science - Legal Studies
Mississippi University For Women
Columbus, MS05.2020
Associate of Science - Criminal Justice
East Mississippi Community Collège
Scooba, MS05.2017
Skills
- Inbound and Outbound Calls
- Building Rapport
- Highly Responsible and Ethical
- Adaptable to New Technology
- Independent and Team Player
- Organized and Motivated
- Written and Verbal Communication
- Metric Driven
Timeline
Telesales Representative
Xfinity Center
04.2023 - Current
Long-Term Substitute Teacher
Kelly Services
08.2021 - 04.2023
Assistant Teacher
Child And Parent Development Center
06.2019 - 08.2021
Sales Associate
Childrens Place Inc.
05.2017 - 05.2019
Bachelor of Science - Legal Studies
Mississippi University For Women
Associate of Science - Criminal Justice
East Mississippi Community Collège
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