Deion Matthew Geneveo
North Brunswick
Summary
Dynamic and results-driven professional with experience as a Crew Leader, recognized for troubleshooting technology issues and enhancing team efficiency. Skilled in communicating technical concepts to diverse audiences and building custom PCs. Proven ability to train staff and deliver exceptional customer service, ensuring smooth operations and high satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Leader
Jollibee
07.2023 - Current
- Relied on to troubleshoot and fix technology equipment (e.g., printers, monitors, POS systems) to minimize downtime and maintain smooth operations.
- Led team in daily operations, ensuring tasks completed efficiently and accurately.
- Trained new crew members on safety protocols and operational procedures.
- Recognized by teammates for reliably diagnosing and resolving technical malfunctions
Food Runner
Bowlero Lanes
06.2021 - 09.2021
- Collaborated with kitchen staff to streamline order preparation and service.
- Communicated effectively with servers to facilitate accurate order delivery.
- Provided exceptional customer service by addressing inquiries and concerns efficiently.
Education
Bachelor of Arts - Information Technology
Rutgers University
New Brunswick, NJ05-2026
High School Diploma -
North Brunswick Township High School
06-2022
Skills
- Collaborated on group projects to design and implement IT solutions
- Communicated technical concepts clearly to non-technical people
- Built and assembled a custom PC from components, selecting compatible hardware, configuring BIOS settings, and ensuring full system functionality
Certification
- FEMA: Social Media in Emergency Management - Focused on using social media for crisis communication and disaster response.
- OKR Certified - Trained in designing, implementing, and measuring Objectives and Key Results to improve collaboration
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Interests
- Building Custom PCs
- Gym Workouts
- Committed to improving personal fitness through regular participation in Basketball
- Learning, playing, and improvising on the guitar
Timeline
Crew Leader
Jollibee
07.2023 - Current
Food Runner
Bowlero Lanes
06.2021 - 09.2021
Bachelor of Arts - Information Technology
Rutgers University
High School Diploma -
North Brunswick Township High School
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