Deise Alvarez
Katy,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Bella Dental
Dental Management
10.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Claim submission for both practices
- Appeals and payment posting for both practices
- Properly train team with insurance verifications
Surgical Coordinator
Perio Health Professionals
01.2019 - 10.2020
- Coordinated surgical schedules for all dental providers
- Managed patient communications, ensuring clarity on pre-operative and post-operative instructions.
- Streamlined documentation processes, improving accuracy in patient records and surgical logs.
- Verified insurance coverage and obtained pre-authorizations.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Managed billing for the surgical department
- Checked patients in and out and collected payments.
Patient Care Coordinator/Surgical Assistant
Texas Periodontal Associates
12.2012 - 12.2018
- Assisting on Periodontics Procedures:
- Dental Implants
- All-On-Four
- IV Sedation
- Regenerative Procedures
- Bone Regeneration
- Scaling & Root Planning
- Periodontal Maintenance
- Cosmetic Periodontal Surgery
- Root Coverage
- Microsurgery
- Front Desk Duties:
- Billing
- Dental Claims (Billing/posting payments)
- Keeping up with aging reports
- Treatment Plan Presentation
Treatment Coordinator
Bella Dental
03.2009 - 12.2012
- Highly trained to sell and produce monthly collections for the office
- Explain to patients any dental treatment needed
- Skilled in Microsoft Word, Excel and Dentrix software
- Scheduling or referring patients for any major specialist as needed
- Good knowledge on insurance breakdowns and verifying
- Friendly and very professional with patients
- Follow up with new and existing patients
- Review all dental records for proper coding
- Perform other duties as assigned
Orthodontic Dental Assistant
Antoine Dental
02.2008 - 03.2009
- Ordered dental equipment
- Maintained orthodontic supplies within the monthly office budget
- In charge of orthodontic team
- Staff schedules
- Maintained patient schedules
Dental Assistant/Front Desk
Bella Dental (A-1 Dentist)
04.2007 - 02.2008
- Prepared patients for dental health services and instructed them in appropriate post dental treatment, diet and oral hygiene
- Prepared dental materials: Cements, amalgam, composite and impression materials
- Developed and processed dental x-rays
- Maintained X-ray machinery
- Maintained instruments and working areas in strict accordance with protocols per OSHA guidelines
- Greeted patients upon arrival at the practice
- Scheduled appointments
- Closed daily books
Education
No Degree - Dental Hygienist
Tomball College
Tomball, TX08-2012
Certified Dental Assistant - undefined
Everest Institute
Houston, TX04.2007
High School Diploma - undefined
Cy-Ridge High School
Houston, TX05.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
- Decision-making
Language
Bilingual: English and Spanish
Summary of Qualifications
- 5 years of experience as a Dental/Orthodontic Assistant and Treatment Coordinator
- In-depth knowledge of dental procedures
- Fourhanded assisting technique
- Successful in meeting monthly goals
- Trained ability to handle emergency situations and maintain safety standards
- Excellent communication and interpersonal skills
- Provided a thorough, detailed explanation of any dental treatment needed
- Profound knowledge of Dental and Orthodontic terminology
- Exceptional ability to work independently and in a team environment
Timeline
Bella Dental
Dental Management
10.2020 - Current
Surgical Coordinator
Perio Health Professionals
01.2019 - 10.2020
Patient Care Coordinator/Surgical Assistant
Texas Periodontal Associates
12.2012 - 12.2018
Treatment Coordinator
Bella Dental
03.2009 - 12.2012
Orthodontic Dental Assistant
Antoine Dental
02.2008 - 03.2009
Dental Assistant/Front Desk
Bella Dental (A-1 Dentist)
04.2007 - 02.2008
Certified Dental Assistant - undefined
Everest Institute
High School Diploma - undefined
Cy-Ridge High School
No Degree - Dental Hygienist
Tomball College
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