Deisha Rash
Stockton,CA
Summary
Dynamic professional with a proven track record at United Parcel Service, excelling in problem-solving and communication. Demonstrated leadership in enhancing team efficiency and customer satisfaction. Skilled in production reporting and time management, fostering a collaborative environment that drives operational success and supports staff development.
Overview
20
20
years of professional experience
Work History
PT FEEDER SUPERVISOR
United Parcel Service, UPS
Lathrop, CA
11.2019 - Current
- Assist with dispatch planning
- Complete amazon/cpu worksheet
- Verify amazon next day air departures
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
ASSISTANT MANAGER
DDS DISCOUNTS
Stockton, CA
10.2013 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Dispatcher
AnswerNet
Stockton, CA
01.2005 - 11.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
Skills
- Production reporting
- Job set-up
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Decision-making
Timeline
PT FEEDER SUPERVISOR
United Parcel Service, UPS
11.2019 - Current
ASSISTANT MANAGER
DDS DISCOUNTS
10.2013 - 03.2019
Dispatcher
AnswerNet
01.2005 - 11.2013