Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deisy Ferreira

Brockton,MA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

1
1
year of professional experience

Work History

Cashier

Popeyes
Brockton, MA
01.2023 - 03.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.

Education

High School Diploma -

Brockton High School
Brockton, MA
06-2023

Skills

  • Returns processing
  • Payment Collection
  • POS Systems
  • Cash Register Operation
  • Cash Handling
  • Product Recommendations
  • Customer Service
  • Drawer balancing
  • Payment Processing
  • Customer Assistance
  • Inventory Control
  • Customer service excellence
  • Credit and cash transactions
  • Ordering and stocking

Languages

Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Capeverdian Creole
Native/ Bilingual

Timeline

Cashier

Popeyes
01.2023 - 03.2024

High School Diploma -

Brockton High School
Deisy Ferreira