Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Deisy Lucero

Deisy Lucero

East Wenatchee,WA

Summary

Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 16 + years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Education Coordinator

Community for the Advancement of Family Education
Wenatchee, WA
11.2022 - 01.2026
  • Developed educational programs tailored to community needs and objectives.
  • Coordinated training sessions for staff and volunteers, enhancing instructional delivery.
  • Implemented evaluation methods to assess program effectiveness and participant satisfaction.
  • Collaborated with local organizations to foster partnerships and resource sharing.
  • Conducted workshops that improved family engagement in educational initiatives.
  • Led strategic planning efforts to align educational services with community goals.

Certified Nursing Assistant

Golden Years Nursing Home
Wenatchee, WA
03.2021 - 11.2022
  • Executed routine assessments of patient vitals, including blood pressure, blood sugar, and heart rate.
  • Coordinated activities of daily living, including personal hygiene management, feeding, and ambulation support.
  • Demonstrated compassionate care and effective communication addressing issues surrounding death and dying.
  • Facilitated accurate and timely information flow by meticulously completing patient records and updating healthcare team on patient status.

Certified Nursing Assistant

Kadie Glen Assisted Living
East Wenatchee, WA
09.2017 - 09.2020
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Lead Certified Nursing Assistant

Cashmere Care Center
Cashmere, WA
04.2007 - 09.2017
  • Enforced adherence to care and service plans and monitored team compliance with specifications.
  • Guided CNAs to complete work according to state standards, HIPPA requirements and internal practices.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

GED -

GED
Wenatchee, WA

No Degree - Certified Nursing Assistant

WVC
Wenatchee

Skills

Demonstrated resilience and poise when faced with stressful scenarios

Performed routine cleaning and maintenance duties, focusing on efficiency and attention to detail in all areas

Diagnosed and remedied problems rapidly to minimize downtime and ensure productivity

Achieved improved client satisfaction through effective caregiver relations management Enhanced caregiver performance by implementing targeted training programs Strengthened communication channels between caregivers and clients to promote trust and engagement

Verified and upheld valid Washington state driver's license, supporting mobility and accessibility for job-related tasks

Crafted concise and impactful verbal and written communication to ensure message clarity and understanding

Achieved high levels of customer satisfaction through proficient telephone communication Enhanced team performance by implementing best practices in phone etiquette Fostered positive relationships with clients through attentive and respectful interactions

Achieved project milestones through effective collaboration and teamwork strategies Enhanced team performance by implementing best practices for communication and cooperation Fostered a results-driven environment that prioritized collective success and accountability

Mastered complex tasks efficiently, contributing to overall project success

Facilitated collaborative discussions to develop innovative solutions for complex problems

Leveraged creative thinking to develop unique concepts and improve team collaboration

Applied bilingual language abilities to support cross-cultural interactions and documentation

Certification

  • Certified Nursing assistant
  • Medication Delegation
  • Alzheimer / Dementia Training
  • Conflict resolution Training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Education Coordinator

Community for the Advancement of Family Education
11.2022 - 01.2026

Certified Nursing Assistant

Golden Years Nursing Home
03.2021 - 11.2022

Certified Nursing Assistant

Kadie Glen Assisted Living
09.2017 - 09.2020

Lead Certified Nursing Assistant

Cashmere Care Center
04.2007 - 09.2017

GED -

GED

No Degree - Certified Nursing Assistant

WVC