Deivalyn Rodrigues

Otolaryngology (ENT) Department

• Assisted with exam room turnover
• Transported soiled instruments and scopes to Sterile Processing
• Ensured all exam rooms were adequately stocked with instruments and supplies needed for daily operations
• Maintained cleanliness and organization of clinic facilities to ensure a safe environment.
• Provided compassionate support to patients during visits, fostering positive experiences.
• Coordinated supply inventory, ensuring availability of necessary medical materials.
• Responsible for ordering medical and office supplies needed for clinic
• Oriented resource team aides on clinic protocols and procedures for improved operations.
• Safeguarded patient confidentiality by adhering to HIPAA regulations during all interactions.
• Helped maintain a safe environment for both patients and staff through adherence to safety protocols and reporting potential hazards immediately.
• Improved clinic cleanliness and reduced infection risk through thorough sanitization of equipment and surfaces.
• Supported overall clinic efficiency by completing assigned tasks promptly, offering assistance to colleagues as needed, and adapting to changing circumstances.

• Managed patient records using electronic health record (EHR) systems.
• Supported coordination of clinical appointments to optimize workflow efficiency.
• Engaged with patients to ensure clear communication and understanding of procedures.
• Assisted healthcare professionals in patient care and administrative tasks.
• Contributed to maintaining a clean and organized medical environment.
• Followed safety protocols while handling medical equipment and supplies.
• Collaborated with team members to enhance patient experience and satisfaction.
• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Assisted in patient intake and documentation processes, ensuring accurate medical records management.
• Facilitated communication between patients and healthcare providers to enhance service delivery.
• Supported clinical staff with routine procedures, promoting efficient workflow in a a fast-paced environment.
• Administered medications and vaccinations under supervision, adhering to safety protocols and guidelines.
• Conducted basic laboratory tests and prepared samples for analysis, ensuring compliance with quality standards.
• Educated patients on treatment plans and medication usage, fostering improved health outcomes through clear communication.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Conducted EKG tests to monitor patients' heart activity and identify abnormalities.

Clinic Aide training program

• Participated in training sessions to develop skills in healthcare operations and support functions.
• Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
• Expanded professional network by actively engaging with colleagues and mentors within the organization, fostering valuable connections for future career opportunities.

• Take patient histories
• Measure vital signs
• Assist with medical procedures
• Administer medications under the guidance of a physician
• Manage medical records
• Schedule appointments
• Handle insurance claims
• Maintain office correspondence

• magna cum laude graduate