Deivi Ortiz
Audio Visual Technician
PASADENA,Texas
Summary
Detail-oriented Audiovisual Specialist experienced in managing end-to-end AV needs and ensuring smooth event execution. Delivered timely project completions through effective coordination with contractors and project managers. Focused on leveraging strong interpersonal skills and problem-solving expertise to tackle professional challenges.
Overview
5
5
years of professional experience
Work History
Audio Visual Technician
HCL Technologies
03.2023 - Current
- Managed scheduling and setup for executive meetings, hybrid events, and boardroom technology requirements.
- Led AV technicians through troubleshooting of conferencing systems, displays, projectors, and room control platforms.
- Coordinated preventive maintenance for audio, video, and collaboration equipment to reduce service disruptions.
- Supervised audiovisual operations, ensuring seamless meeting, presentation, and event support across enterprise environments.
- Exceeded client expectations through consistent delivery of high-quality audiovisual production services tailored to specific needs and objectives.
- Reviewed incident tickets, prioritized urgent AV issues, and escalated complex faults to technical teams.
- Trained staff on operating video conferencing tools, control interfaces, and standard room configurations.
Audio Visual Technician
sodexo
06.2022 - 03.2023
- Provided videoconference support by troubleshooting and testing systems to ensure seamless communication.
- Assessed and repaired AV equipment to maintain operational functionality and extend equipment lifespan.
- Monitored and repaired audio, video, and videoconferencing systems to ensure optimal performance.
- Managed day-to-day AV operations, supervising equipment removal and return.
- Maintained AV inventory and supplies and facilitated orders for new equipment.
- Troubleshot devices to identify and solve issues with hardware performance.
- Troubleshot devices to identify and solve issues with hardware performance.
Event Coordinator
sodexo
01.2022 - 07.2022
- Organized events for diverse groups to facilitate meetings.
- Installed artwork in clients' offices to enhance aesthetics.
- Coordinated event logistics, room setups, and vendor schedules for seamless conference execution.
- Managed client communications, confirming requirements, timelines, and service expectations.
- Scheduled meetings and events using calendar systems and shared planning tools.
Temperature Screener
sodexo
06.2021 - 11.2021
- Recorded visitor temperatures upon entry at a visitor center as people came in to have meetings
- Conducted temperature screenings and symptom checks for staff, visitors, and vendors.
- Enforced health screening protocols to support safe facility access.
- Documented screening results accurately for compliance and reporting.
Education
Associate of Science - Computer Science
San Jacinto College District
Pasadena, TX 05.2001 -
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05-2021
Skills
- Video conferencing
- Cisco codecs
- Expert troubleshooting
- Equipment maintenance
- Hardware troubleshooting
- Safety Compliance
- AV Equipment Maintenance
- Client support
- PPE compliance
Good Work Ethic
Interpersonal communication
Event Technology Management
Event production
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Audio Visual Technician
HCL Technologies
03.2023 - Current
Audio Visual Technician
sodexo
06.2022 - 03.2023
Event Coordinator
sodexo
01.2022 - 07.2022
Temperature Screener
sodexo
06.2021 - 11.2021
Associate of Science - Computer Science
San Jacinto College District
05.2001 -
High School Diploma -
Pasadena Memorial High School