Deivis Rocha
The Bronx,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
FreshDirect
01.2010 - Current
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Assisted in recruiting, hiring and training of team members.
Associate
Marshalls
06.2009 - 01.2010
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Education
High School Diploma -
Liceo Secundario Enrriquillo
Dominican Republic08.2005
Skills
- Cultivating Productive Relationships
- ERP Systems
- Accuracy and Efficiency in Documentation
- Management Training
- Focus and Follow-Through
- Human Resources Oversight
- Performance Monitoring and Evaluation
- Shipment Processing
- Hiring and Onboarding
- Operational Efficiency and Safety
Timeline
Operations Supervisor
FreshDirect
01.2010 - Current
Associate
Marshalls
06.2009 - 01.2010
High School Diploma -
Liceo Secundario Enrriquillo
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