Deja Alexander
Milwaukee
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Caregiver
Supportive Homecare Options
03.2025 - Current
- Provided compassionate support to clients in daily living activities, ensuring comfort and safety.
- Assisted clients with personal hygiene routines, promoting dignity and respect.
- Administered medication under supervision, enhancing compliance and health outcomes.
- Collaborated with healthcare professionals to develop individualized care plans for each client.
Beauty Advisor
Sephora
08.2024 - 02.2025
- Advised clients on skincare and makeup products to enhance beauty routines.
- Conducted product demonstrations to educate customers on application techniques.
- Assisted in maintaining store visual standards by organizing displays and merchandise.
- Managed inventory levels, ensuring availability of popular products for customer needs.
Customer Service Representative
Advocate Aurora Health Care
08.2023 - 07.2024
- Resolved customer inquiries efficiently through active listening and effective communication.
- Managed appointment scheduling using electronic health record systems to optimize patient flow.
- Collaborated with healthcare teams to ensure timely resolution of patient issues.
Education
High School Diploma -
Vincent High School
Milwaukee, WI05.2018
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Customer service
- Active listening
- Critical thinking
- Data entry
- Call center experience
- Computer proficiency
- Microsoft Excel
- Payment processing
- Documentation
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Retail experience
- Customer engagement
Timeline
Caregiver
Supportive Homecare Options
03.2025 - Current
Beauty Advisor
Sephora
08.2024 - 02.2025
Customer Service Representative
Advocate Aurora Health Care
08.2023 - 07.2024
High School Diploma -
Vincent High School