Deja Artis
Brooklyn,NY
Summary
Versatile professional with experience in data management, customer service, and safety enforcement. Combines strong attention to detail with effective communication to support compliance and enhance customer satisfaction. Demonstrates adaptability in fast-paced environments while prioritizing safety and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
FJC Securities Services
Brooklyn, NY
03.2026 - Current
- Conducted vehicle patrol and fire watch rounds to detect smoke, fire hazards, and suspicious activity, enhancing site safety
- Ensured adherence to safety procedures and site protocols, promoting a secure environment for personnel and visitors
- Maintained accurate logs and documentation of patrol checks and incidents, ensuring accountability and facilitating timely responses
- Communicated effectively with team members and site personnel regarding safety concerns
Paratransit Driver
Maggie's Paratransit Corp
Brooklyn, NY
05.2025 - 01.2026
- Followed authorized routes across all five boroughs to ensure timely service delivery
- Conducted quality and safety checks while managing multiple passenger schedules to prioritize passenger safety
- Communicated with dispatch regarding route changes, delays, or irregularities to minimize service disruptions
- Maintained accurate documentation for pickups and drop-offs to support compliance and reporting requirements
Security Guard
Inter-Con Security
Brooklyn, NY
09.2024 - 01.2025
- Monitored and secured assigned posts, ensuring compliance with security protocols and contributing to overall safety of the premises
- Conducted regular surveillance and inspections, identifying potential security risks and promptly reporting concerns to enhance safety
- Assisted visitors and staff with directions and information, promoting positive experiences and satisfaction
Customer Service Representative
TTEC
Remote
01.2024 - 07.2024
- Managed high call volumes while maintaining professionalism and accuracy to enhance customer satisfaction
- Escalated complex issues to departments for timely resolution
- Entered and updated customer account data to ensure reliable reporting and data integrity
Education
Sterile Processing Technician -
Penn Foster
Online01-2025
High school diploma -
George Westinghouse High School
Brooklyn, NY06-2015
Skills
- Safety compliance
- Attention to detail
- Document management
- Customer satisfaction
- Team collaboration
- Problem solving
- Effective communication
- Multitasking
Certification
- NYS CDL Class C, Passenger Endorsement
- DOT Physical Certification
- Certified Medical Administrative Assistant
- OSHA 30
- Security License
Timeline
Security Officer
FJC Securities Services
03.2026 - Current
Paratransit Driver
Maggie's Paratransit Corp
05.2025 - 01.2026
Security Guard
Inter-Con Security
09.2024 - 01.2025
Customer Service Representative
TTEC
01.2024 - 07.2024
Sterile Processing Technician -
Penn Foster
High school diploma -
George Westinghouse High School