Deja Davis
Sneads Ferry,NC
Summary
I am looking for an opportunity to get my foot into a thriving horticulture community. I have always been passionate about plants and value building hard skills. I worked as an HVAC technician for 4 years, so I am not shy when it comes to physical labor. Though I have no experience, I am eager to work whatever hours are necessary. I value a learning experience above all else. I currently dwell in Sneads Ferry, NC and am moving to Asheville, NC.
Overview
7
7
years of professional experience
Work History
HVAC Technician
Moore's Electrical & Mechanical
12.2022 - Current
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in industrial and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
HVAC Dispatcher
HVAC Starplus
11.2019 - 12.2022
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with HVAC technicians by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Supervisor of Operations
Mac Daddy's
04.2017 - 11.2019
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Education
HVACR Diploma - HVACR
Cape Fear Community College
Wilmington, NC08.2020
No Degree - Nutrition
Appalachian State University
Boone, NC08.2018
Skills
- Capable of lifting 85 lbs
- Fork lift certified
- Capable of lifting ladders
- Budget Planning
- Staff Training
- Customer Service
- Inventory Control
- Time Management
- Facilities Maintenance
Gardening
I have grown a small vegetable garden, as well as a flower garden. When I first moved into my town house, I noticed a community garden bed that was neglected. I took it upon myself to clean it up. I planted a bunch of coleus shrubs. The coleuses ended up growing 3 ft tall. By the end of the summer I noticed my neighbors started buying coleuses and putting them on their porches. It added color to the neighborhood.
Timeline
HVAC Technician
Moore's Electrical & Mechanical
12.2022 - Current
HVAC Dispatcher
HVAC Starplus
11.2019 - 12.2022
Supervisor of Operations
Mac Daddy's
04.2017 - 11.2019
HVACR Diploma - HVACR
Cape Fear Community College
No Degree - Nutrition
Appalachian State University
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