Deja Hobson
Chicago,IL
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations. Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
1
1
year of professional experience
Work History
Patient Care Technician
Fresenius Medical Care
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtaining consents for treatment
- Completed clerical duties and tasks for clinic administration.
- Greeted and assisted patients with check-in procedures.
Education
No Degree - Business Administration
Rasmussen University
8650 Springlake Dr01.2026
High School Diploma -
John Hancock Highschool
5437 West 64th Pl04-2017
Skills
- Typing
- Teamwork and collaboration
- Customer service
- Problem-solving
- The ability to follow written and oral directions
Timeline
Patient Care Technician
Fresenius Medical Care
08.2024 - Current
No Degree - Business Administration
Rasmussen University
High School Diploma -
John Hancock Highschool
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