Deja Jones
Indianapolis,IN
Summary
Hardworking professional with solid customer service experience. Reliable, versatile, and safety-conscious with a strong work ethic. Dedicated to quality, teamwork, high results, and professional growth.
Overview
5
5
years of professional experience
Work History
Material Handler
Bsn Sports
Indianapolis, IN
11.2024 - 02.2025
- Efficiently pick and pack orders, ensuring timely and precise shipments
- Collaborated with team to streamline processes, achieving measurable results
- Streamlined order fulfillment process, reducing errors and improving customer satisfaction
- Labeled containers correctly for product identification purposes.
Shift Lead
Hardees
Indianapolis, IN
03.2023 - 10.2024
- Handled customer inquiries, resolving issues and promoting new products
- Mentored staff to exceed goals and simplify operations, leading to enhanced team cohesion and efficiency
- Developed creative solutions for customer concerns
- Led team to meet customer needs, enhancing productivity and performance
- Trained and guided staff, boosting goal achievement and efficiency
Crew Member
McDonalds
Indianapolis, IN
07.2020 - 02.2023
- Maintained an organized work area to ensure efficient operations
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
Education
High School Diploma - Early Childhood Education
Crispus Attucks High School
Indianapolis, IN05-2022
Skills
- Communication
- Customer satisfaction
- Teamwork
- Quick learning
- Problem solving
- Multi-tasking
- Time management
- Training
- Leadership
- Organization
- Data accuracy
- Customer service
- Adaptability
- Critical thinking
- Efficiency
Timeline
Material Handler
Bsn Sports
11.2024 - 02.2025
Shift Lead
Hardees
03.2023 - 10.2024
Crew Member
McDonalds
07.2020 - 02.2023
High School Diploma - Early Childhood Education
Crispus Attucks High School