Security Officer 2 Years 3 Months Allied Universal Security Services | 10.2023 - 01.2026
Assisted in training new security staff on procedures and emergency response techniques.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Responded quickly to emergency situations to assess and deflect issues.
Examined doors, windows and gates to verify security.
Monitored premises to ensure safety and security of personnel and property.
Responded to incidents and emergencies, providing immediate assistance and reporting findings.
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Housekeeper 1 Year Gardens Of St. Francis | 07.2021 - 07.2022
Implemented efficient cleaning schedules to enhance overall facility maintenance.
Ensured cleanliness and sanitation of resident rooms and common areas.
Monitored inventory levels of cleaning supplies and equipment for effective usage.
Collaborated with nursing staff to address specific resident needs regarding cleanliness.
Established positive relationships with residents, contributing to a welcoming environment.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
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Junk Removal Team Leader 2 Years 11 Months JDog Junk Removal & Hauling | 10.2018 - 09.2021
Led team in efficient junk removal operations, ensuring adherence to safety protocols and customer satisfaction.
Coordinated logistics for daily routes, optimizing schedules to enhance productivity and reduce delays.
Oversaw maintenance of vehicles and tools, ensuring operational readiness and compliance with safety standards.
Implemented inventory management system to track equipment usage and streamline operations.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
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Shift Leader 1 Year 3 Months Jersey Mike's Subs | 05.2018 - 08.2019
Supervised front-line staff to ensure efficient food preparation and customer service.
Trained team members on menu items, safety procedures, and customer interaction standards.
Resolved customer complaints promptly to ensure satisfaction and repeat business.
Monitored cleanliness and adherence to health regulations within the food preparation area.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
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Construction Flagger 2 Months AWP | 06.2017 - 08.2017
Directed traffic flow to ensure safety of construction workers and motorists.
Positioned signage and barriers to alert drivers of work zones.
Communicated effectively with team members to coordinate operations.
Monitored site conditions for hazards, reporting issues promptly.
Observed traffic patterns to optimize flagging strategies for efficiency.
Provided essential instructions to foremen, crew chiefs and other flaggers.
Patiently directed motorists towards detours and alternate routes.
Used flagging tools such as stop and slow paddle and red flag.
Familiar with use of hand signaling procedures.
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Security Officer 3 Months Signal 88 | 12.2016 - 03.2017
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to identify potential hazards and enforce compliance with safety protocols.
Operated surveillance equipment to monitor activities and document any irregularities.
Responded to incidents and emergencies, providing immediate assistance and reporting findings.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
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