Deja Lashley
Jamaica,USA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
5
5
years of professional experience
Work History
Host/Waitress
Blue Smoke on the Road
Queens, USA
03.2018 - 03.2020
- Greeted and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
- Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed.
- Inspected dining room for cleanliness, proper supply levels, and required staffing.
Direct Support Professional
Mercy Drive
Bronx, USA
04.2017 - 10.2019
- Fostered positive relationships between caretakers and individuals served.
- Ensured clients safety and maintained a safe environment.
- Provided direct care to individuals with intellectual and developmental disabilities.
Cashier/Food preparation
McDonald’s
Jamaica, USA
04.2015 - 08.2014
- Demonstrated friendly and welcoming customer service.
- Ensured that counters were well stocked and refrigerators were clean and neat.
- Guarantee cleanliness in decorating and serving food in compliance with hygienic regulations/standards.
Education
High School Diploma -
Flushing High School
Flushing, NYSkills
- Attention to detail
- Active listening
- Improving customer’s experience
- Organizational skills
- Proficient in Microsoft Word
- Excel
- PowerPoint
- Typing
- Filing paperwork and messages
Awards
Girl Scouts, 09/02, 11/12
Timeline
Host/Waitress
Blue Smoke on the Road
03.2018 - 03.2020
Direct Support Professional
Mercy Drive
04.2017 - 10.2019
Cashier/Food preparation
McDonald’s
04.2015 - 08.2014
High School Diploma -
Flushing High School