Deja Richards
Austin
Summary
Accomplished Executive Assistant with a proven track record at the Office Of The Texas Secretary of State, showcasing exceptional office management and problem-solving skills. Elevated productivity by streamlining operations and enhancing communication. Demonstrated meticulous attention to detail and confidentiality, significantly improving client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Executive Assistant to the Deputy Director
Office Of The Texas Secretary Of State
02.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Administrative Assistant
Office of the Secretary of State
02.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Assisted coworkers and staff members with special tasks on daily basis.
Behavior Specialist
Pasadena Independent School District
12.2020 - 11.2021
- Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
- Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
Legal Assistant
Kathryn Liptrap PLLC
03.2019 - 09.2019
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Education
Bachelor of Arts - Political Science And Government
Sam Houston State University
Huntsville, TX12-2019
Associate of Science - Criminal Justice
San Jacinto College
Pasadena, TX05-2017
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Meticulous attention to detail
Timeline
Executive Assistant to the Deputy Director
Office Of The Texas Secretary Of State
02.2024 - Current
Administrative Assistant
Office of the Secretary of State
02.2022 - 02.2024
Behavior Specialist
Pasadena Independent School District
12.2020 - 11.2021
Legal Assistant
Kathryn Liptrap PLLC
03.2019 - 09.2019
Bachelor of Arts - Political Science And Government
Sam Houston State University
Associate of Science - Criminal Justice
San Jacinto College
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