Deja Roark CPT (NHA)

Summary

NHA Certified Phlebotomy Technician (CPT) with hands-on clinical training in venipuncture, order of draw, and specimen integrity. Background as a Personal Care Assistant (PCA) provides specialized experience in patient safety, including seizure response and positioning for patients with Cerebral Palsy and mobility challenges. Proven ability to maintain accurate clinical logs and manage high-volume "rush" workflows with precision. Focused on delivering safe, accurate specimen collection in a fast-paced laboratory or hospital environment.

Overview

years of professional experience

Certification

Work History

Personal Care Assistant

Royal Home Care LLC

Alexandria

08.2024 - Current

Supported clients' participation in daily living activities and personal hygiene tasks to enhance their independence and well-being.
Guaranteed patient safety by monitoring environment and addressing emergency situations promptly.
Documented daily activities and client status changes to provide accurate and timely information for caregiver assessments.

Server

Glory Days Grill

Burke

12.2017 - 10.2025

Trained employees on procedures and techniques, enhancing operational efficiency.
Responded promptly to inquiries and complaints, ensuring high levels of customer satisfaction.
Delivered fast-paced service to over 100 guests per shift while ensuring satisfaction.

Education

Communications

Old Dominion University

Norfolk, VA

Skills

Venipuncture: 35 successful clinical draws (ETS and Butterfly needles)
Specimen Integrity: Expert in Order of Draw, tube inversion, and centrifugation
Quality Control: Strict adherence to Patient ID verification, HIPAA, and Aseptic Technique
Seizure Response & Emergency Safety: Proficient in recognizing seizure activity and implementing immediate safety protocols to prevent patient injury

Patient Positioning & Safety: Experienced in safely positioning patients with mobility challenges and neurological conditions (Cerebral Palsy) for successful collection
Clinical Record Keeping: Proficient in maintaining accurate patient logs and daily care documentation based on professional PCA standards
Adaptability & STAT Response: Proven ability to adapt to changing priorities and perform accurately under pressure during high-volume "rushes"