DEJA SIMPSON
Tulsa,OK
Summary
Highly motivated professional with entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Resident Youth Worker
Tulsa Boys Home
Sand Springs, OK
03.2023 - Current
- Provided emotional support and guidance to youths in difficult situations.
- Maintained records of program services provided to ensure compliance with regulations.
- Ensured safety of all youths while attending programming or events outside the facility.
- Implemented crisis management protocols when needed during emergency situations involving young people.
- Participated in regular meetings with staff members to discuss program goals and objectives.
Allstate Agency Owner
Ivy Insurer LLC
Houston, TX
10.2021 - 01.2023
- Planned, coordinated, organized and directed all agency operations.
- Engaged with customers and provided high level of service by carefully explaining details about our products and services.
- Created company handbook to document corporate policies and procedures.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
Data Entry Clerk
TECHNICOLOR
Memphis, TN
07.2018 - 09.2021
- Supported office clerical functions using word processing and other software, email and office machines.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Transcribed documents using transcription equipment with high levels of initial accuracy.
Education
BACHELOR OF PROFESSIONAL STUDIES - Legal Studies
University of Memphis
Memphis, TNSkills
- Customer service
- Team collaboration
- Microsoft Office Suite
- Supervision and training
- Policy/program development
- Business negotiation
- Online marketing and advertising
- Administrative support
- Business correspondence
- Asset protection expertise
- Client account management
- Franchise operations
- Recruiting and hiring
- Data entry
- Youth supervision
- CPR/AED
- Resident support
ORGANIZATION & COMMUNITY INVOLVEMENT
- Alpha Kappa Alpha Sorority Inc.
- Chamber of Commerce
Timeline
Resident Youth Worker
Tulsa Boys Home
03.2023 - Current
Allstate Agency Owner
Ivy Insurer LLC
10.2021 - 01.2023
Data Entry Clerk
TECHNICOLOR
07.2018 - 09.2021
BACHELOR OF PROFESSIONAL STUDIES - Legal Studies
University of Memphis
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