Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEJA SIMPSON

Oak Lawn,IL

Summary

Hardworking Transportation Driver with excellent leadership and problem-solving abilities. With safe and accident-free driving record. Solid understanding of adjusting routes and prioritizing issues. Dedicated to providing excellent transportation services. Completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws.

Overview

15
15
years of professional experience

Work History

Bus Operator

12.2013 - Current
  • Conduct pre-trip inspections of bus for safe operation.
  • Adhere to scheduled routes and accomplish timely drop-off and pick-ups to comply with preset route criteria.
  • Answer questions from passengers with respect and accuracy, providing information about fares.
  • Operate bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Completed pre- and post-trip bus inspections for safe passenger transportation

Transportation Dispatcher

MV Transportation
01.2011 - 01.2012
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Implemented technicians' notes into computer system during and after each service call.
  • Build professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questions.

Clerk

W. W. Jackson Storage Facility
01.2008 - 01.2011
  • Assisted customers by answering questions and fulfilling requests.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained serviced equipment to reduce workflow disruptions.

Education

CDl A - Pending.

Professional Truck Driving School
Lansing, IL
2023

Medical Assistant -

Illinois School of Health Careers
2009

HS Diploma -

Simeon Career Academy
2006

Skills

  • DOT Rules and Regulations
  • Risk assessment and monitoring
  • Schedule Time Management
  • Dispatching Field Personnel
  • Verbal/Written communication
  • Interpersonal Skills
  • Vehicle Inspection
  • Vehicle Maintenance
  • Trip Planning
  • Air Brake Certification
  • Defensive Driver Training
  • Managing Incidents
  • Clean driving record

Timeline

Bus Operator

12.2013 - Current

Transportation Dispatcher

MV Transportation
01.2011 - 01.2012

Clerk

W. W. Jackson Storage Facility
01.2008 - 01.2011

CDl A - Pending.

Professional Truck Driving School

Medical Assistant -

Illinois School of Health Careers

HS Diploma -

Simeon Career Academy
DEJA SIMPSON