Andrae Jackson
Newcastle,DE
Summary
Proactive Bus Operator and Truck Driver with extensive experience in safe passenger and freight transportation. Skilled in vehicle inspections, route planning, and passenger assistance, ensuring compliance with traffic laws and safety regulations. Bringing a clean driving record, effective communication skills, and a commitment to timely and efficient service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bus Operator
Dart
Delaware City, DE
10.2007 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Accepted and processed fares.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Worked different route every day based on changing passenger locations and destinations.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Retained bus system, route and stop knowledge for informative customer advice.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Conducted pre-trip inspections of bus for safe operation.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Followed all relevant schedules for routes and arrivals.
- Assisted passengers with inquiries and requests during trips.
- Operated large vehicles in difficult urban and rural conditions.
Truck Driver
UPS
15 East Oregon Ave
09.2022 - 12.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
P and D Driver
Estes Express
Bensalem, PA
08.2004 - 10.2007
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Improved route efficiency, leading to reduction in average delivery times.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Education
CDL A - Commercial Drivers Lic.
All State Commercial Driving School
Lester Pennsylvanis04.2004
GED -
Old Dominion Job Corps
Monroe, VA05.1988
Skills
- Clean Driving Record
- Vehicle Inspection
- Fuel Efficiency
- Defensive Driving
- Accurate Recordkeeping
- Special needs understanding
- Wheelchair support
- Weather Conditions Adaptation
- Traffic laws compliance
- Safe Driving Practices
- Effective communication skills
- Safe driving skills
- Troubleshooting skills
- Customer relations skills
- Passenger Assistance
- Mobility support
- Route Navigation
- GPS mapping
- Route Planning
- Incident Reporting
- Valid Delaware license
- Emergency Procedures
- Medical appointments
- Traffic law adherence
- Safety practices
- Inclement weather driving
- Transporting Students
- Commercial driving
- Vehicle inspections
- Local traffic regulations
- DOT standards
- CDL Class A License
- DOT Regulations
- Punctuality
- Passenger Management
- Time Management
- Clean MVR
- Dispatcher Communication
Certification
All endorsements: Z-Taxi-Cab and Limo, M Motorcycle, P-Passenger, X-Combined Tank /Hazmat, T-Doubles/Triples, S-School Bus
Timeline
Truck Driver
UPS
09.2022 - 12.2022
Bus Operator
Dart
10.2007 - Current
P and D Driver
Estes Express
08.2004 - 10.2007
CDL A - Commercial Drivers Lic.
All State Commercial Driving School
GED -
Old Dominion Job Corps