Deja Watson
Summary
Accomplished Phlebotomist with a proven track record at LabCorp, enhancing patient experience through compassionate care and expert venipuncture skills. Demonstrated excellence in specimen handling and HIPAA compliance, significantly improving sample processing efficiency. Renowned for organizational skills and a patient-centric approach, ensuring high-quality care and operational excellence.
Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Highly-skilled phlebotomist with years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
Northwestern Immediate Care
Aurora, IL
02.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- EKG
Phlebotomist
Duly Health and Care
Naperville, IL
02.2023 - 02.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
Phlebotomist
LabCorp
Naperville, IL And Aurora, IL
08.2021 - 01.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Used sample prep equipment to prepare for drug tests.
- Operated laboratory equipment and instruments correctly to conduct tests.
- Read and interpreted documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Troubleshot equipment and monitored calibration and SPC.
- Improved laboratory efficiency by streamlining sample processing and data entry procedures.
Phlebotomist
Saint Joseph Hospital
Joliet, IL
05.2020 - 08.2021
- Organized daily work based on collection priority.
- Arrange daily activities based on urgency of requests for fluid samples
- Identify patients and their personal information using their ID, documents or other means
- Determine the right venipuncture method based on patient age, health etc.
- Reassure patients and help them relax
- Find veins that are suitable for puncture
- Draw blood using sterilized needles, vials and other equipment
- Ensure optimal quality and quantity of samples
- Label samples correctly and send or deliver them for testing
- Answer patient questions and provide useful information
- Keep accurate records on fluid specimens and tests
- Adhere to all relevant health and safety standards while working
- Help with blood transfusions when needed
Phlebotomist
Heart Blood Center
Aurora, IL
07.2016 - 05.2020
- Follows all DOT guidelines when operating full-size commercial van/Paymaster, and safely transports staff, supplies, and equipment.
- Travels to other local collection sites, as determined by business need.
- Prepares collection site and performs set up, including technology systems (may include quality control).
- Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
- Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator).
- Conducts automation (Alex and/or Trims), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
- Reboots donors for future donation appointments.
- Understands and performs to all applicable regulatory and compliance requirements.
- Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
- Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
- May prepare and pack units for transport.
- Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
- Requires evening, weekend, and holiday hours.
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
- Understands and performs in accordance with all applicable regulatory and compliance requirements
- Complies with all standard operating policies and procedures
Phlebotomist
LabCorp
Thinly Park, IL
11.2014 - 06.2016
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
No Degree -
Chicago School of Phlebotomist
Naperville, ILHigh School Diploma -
East Aurora HS
Aurora 05-1999
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA
- EKG
- Donor screening
- Sample labeling
- Venipuncture and capillary puncture
- Customer service
- Organizational skills
- Finger stick method
- Phlebotomy technician (NCPT)
Certification
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
Timeline
Phlebotomist
Northwestern Immediate Care
02.2023 - Current
Phlebotomist
Duly Health and Care
02.2023 - 02.2023
Phlebotomist
LabCorp
08.2021 - 01.2023
Phlebotomist
Saint Joseph Hospital
05.2020 - 08.2021
Phlebotomist
Heart Blood Center
07.2016 - 05.2020
Phlebotomist
LabCorp
11.2014 - 06.2016
No Degree -
Chicago School of Phlebotomist
High School Diploma -
East Aurora HS