Deja White
Elmont
Summary
- Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
- Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
OCLI
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
DSP
SCO Family Services
12.2022 - Current
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
Cashier
Kid Footlocker
10.2020 - 02.2023
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
Kennel Attendant
Houndstown
07.2022 - 11.2022
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
Receptionist
Valley Stream Dental
08.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
Host
Gino's Pizza
08.2018 - 04.2020
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Recorded available tables after seating each party using specialized seating software.
- Checked and restocked server areas and organized and got change for front counter.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Counselor
Rolling River Day Camp
06.2019 - 08.2019
- Organized and guided group activities by leading, coaching and participating with campers.
- Implemented camp activities fostering physical, social and emotional growth.
- Counseled individuals on self-discipline and personal accountability.
- Cared for personal and health needs of disabled campers.
- Taught children basics of water sports for swimming, boating, kayaking and canoeing.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Transported and escorted program participants to and from activities and on field trips.
Voluntary Worker
St. Mary's Hospital For Children
09.2018 - 05.2019
- Transported kids with wheelchairs from one room to another.
- Spent time playing with kids during outdoor and indoor activities.
- Gave snacks and lunch when it was time.
- Provided comfort for the kids to talk and be themselves when needed.
- Brought kids off the bus from activities or program they had for the day.
Education
Dipolma -
Queens College of The City University of New York
Flushing, NYHigh School Diploma -
St. Francis Prep
Fresh Meadow 06.2021
Skills
- Individual Counseling
- Family Communication
- Patient Evaluation
- Medication Schedules
- Work Task Prioritization
- Positive Interactions
- Resolving Discrepancies
Certification
- First Aid/CPR Certified
- Certified Strategies for Crisis Intervention and Prevention (SCIP)
Timeline
Medical Receptionist
OCLI
06.2023 - Current
DSP
SCO Family Services
12.2022 - Current
Receptionist
Valley Stream Dental
08.2022 - 10.2022
Kennel Attendant
Houndstown
07.2022 - 11.2022
Cashier
Kid Footlocker
10.2020 - 02.2023
Counselor
Rolling River Day Camp
06.2019 - 08.2019
Voluntary Worker
St. Mary's Hospital For Children
09.2018 - 05.2019
Host
Gino's Pizza
08.2018 - 04.2020
Dipolma -
Queens College of The City University of New York
High School Diploma -
St. Francis Prep