Winny Kyaw
Summary
Dedicated Clinical Mental Health Counselor focused on improving patient wellbeing through compassion and knowledgeable support. Skilled in building trusting therapeutic relationship and utilizing Cognitive Behavior Therapy along with psychodynamic approach to address wide range of mental health concerns.
Overview
2
2
years of professional experience
Work History
Front Desk Medical Receptionist
Chiropractic Approach
Rego Park, NY
09.2022 - Current
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Gathered, transcribed and typed medical information into charts.
- Write referral transcript and disability letters for patients
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Scheduled X-rays and MRI for patients based on physician orders.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Clinical Mental Health Intern
My Therapy Matters
New York, NY
05.2023 - 02.2024
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Assessed patients for risk of suicide attempts or harmful behaviors
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Talked with family members during period when patients could not self-advocate.
- Developed treatment plans outlining goals and objectives for each client's progress.
- Educated clients on self-help techniques such as relaxation exercises, stress management skills, and assertiveness training.
- Screened clients for anxiety and depression using standardized assessments tools and evidence-based protocols.
- Utilized DSM-5 diagnostic criteria for accurate assessment and diagnosis
- Engaged in regular clinical supervision with a licensed clinician to discuss cases, receive feedback, and ensure ethical practice standards were met.
Case Management Intern
ACMH
Queens, NY
02.2023 - 05.2023
- Obtains psychosocial histories and conducts comprehensive bio/psycho/social assessments.
- Identifies, facilitates and secures access to needed healthcare, social services benefits and community resources
- Build relationships with clients utilizing motivational interviewing to encourage clients to promote treatment adherence for chronic conditions and/or behavioral change to reduce risk factors.
- Works with client to identify barriers to self-care and self-management, and helps client to develop skill sets to address those barriers
- Facilitates crisis intervention in the event of an emergency.
- Assists in maintaining client charts and submits necessary notes and reports in compliance with agency procedures.
- Collaborated with other departments to ensure the delivery of quality services to clients.
- Guided clients through transition to independent living within community.
Education
Master of Science - Clinical Mental Health Counseling
Saint John's University
New York, NY01-2024
Bachelor of Arts - Psychology
Queens College of The City University of New York
Flushing, NY12.2020
Skills
- Bilingual in English and Burmese
- Familiar with HIPPA Laws
- Familiar with Eclipse
- Building Rapport
- Biopsychosocial Assessments
- Effective Communication
- Individual Counseling
- Tracking Client Progress
- Treatment Planning
- Patient Advocacy
- Therapeutic Interventions
- Cultural Sensitivity
Timeline
Clinical Mental Health Intern
My Therapy Matters
05.2023 - 02.2024
Case Management Intern
ACMH
02.2023 - 05.2023
Front Desk Medical Receptionist
Chiropractic Approach
09.2022 - Current
Master of Science - Clinical Mental Health Counseling
Saint John's University
Bachelor of Arts - Psychology
Queens College of The City University of New York
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