Dejah Baker
Phoenix,AZ
Summary
Dynamic hospitality professional with experience at Better Buzz Coffee and Rustlers Rooste, excelling in exceptional customer service and cash handling. Proven ability to train staff and optimize workflow, ensuring a welcoming environment. Skilled in time management and safe food handling, consistently delivering high-quality service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Barista
Better Buzz Coffee
Tempe, AZ
05.2025 - Current
- Prepared high-quality espresso beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations and equipment throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on coffee preparation techniques and equipment usage.
- help prep food items to preserve time
- Operated point-of-sale systems accurately for order processing and cash handling.
- Collaborated with team members to optimize workflow during peak service hours.
Host
Rustlers Rooste
Phoenix, AZ
05.2023 - Current
- Greeted and seated guests, ensuring positive first impressions and efficient seating flow.
- Managed reservations efficiently, optimizing table turnover and guest satisfaction.
- Monitored dining area for cleanliness and organization, maintaining welcoming environment for guests.
- experience with training new host
- Resolved guest inquiries and concerns promptly, promoting repeat visits through exceptional service.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
BOH Team Member
Culver's Restaurant
Tempe, AZ
12.2022 - 05.2023
- Prepared and assembled food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
- Operated kitchen equipment safely, including ovens, fryers, and slicers.
Education
Bachelor of Science - Nutritional Sciences
Arizona State University
Tempe, AZ05-2028
Associate of Science - Nutritional Science
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05-2026
High School Diploma -
Tempe Prep Academy
Tempe, AZ05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Cash handling
- Cleanliness
- Exceptional customer service
- Safe food handling
- POS systems
- Hospitality service expertise
- Menu memorization
Timeline
Barista
Better Buzz Coffee
05.2025 - Current
Host
Rustlers Rooste
05.2023 - Current
BOH Team Member
Culver's Restaurant
12.2022 - 05.2023
Bachelor of Science - Nutritional Sciences
Arizona State University
Associate of Science - Nutritional Science
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
Tempe Prep Academy